Lead Product Designer
Lead Product Designer
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$ 127600 - 159500
1 Vacancy
Job Description
At Constant Contact we are seriously awesome people who take ownership and make an impact by operating with the mindset integrity and courage of a small business owner. Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here we all play an integral part in helping business owners entrepreneurs nonprofits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilitiesand were just getting started!
Were looking for a Lead Product Designerwhos passionate about crafting meaningful intuitive and delightful user experiences. This role champions elevated user experiences to achieve business objectives and successful customer outcomes by developing the experience design discipline within the organization. They apply design principles and methodologies using user research and testing to improve product design and solve complex business problems. As an expert in their role they elevate design with organizations ensure adoption of best practices and mentor peers.
Youll be joining atightknit collaborative design teamwhere your voice matters. Were growing fast which means youll have a real opportunity to shape not just the work but the team itself. This is a leadership role that sits at the intersection of design product and user experienceso youll be a key voice in helping define the future of our product.
Plus were nice. We support each other celebrate wins and nerd out on Figma keyboard shortcuts and Slack GIFs.
What Youll Do
- Own the firsttime user journey: Design and refine onboarding activation and trialtopaid conversion experiencesthink onboarding dashboards and personalized firsttime experiences.
- Design holistically think endtoend: From that first login to deeper product flows youll shape consistent seamless user experiences across touchpoints.
- Set the standard: Lead best practices in UX/UI across the orgtemplates systems and strategy that scale with us.
- Mentor and collaborate: Uplevel the team by sharing knowledge giving great feedback and leading by example.
- Work crossfunctionally: Partner closely with product managers engineers and other teams to align on vision define problems and ship amazing experiences.
- Drive usercentered thinking: Champion research testing and data to inform and validate your design decisions.
- Shape the design culture: Help grow a supportive curious and ambitious team of designers who care deeply about our users.
What Were Looking For
- 7 years of product design experience across web or mobile platforms
Proven track record designing endtoend user journeysespecially in onboarding activation or productled growthfocused experiences - Experience driving design strategy and aligning teams around a vision
- A portfolio that shows smart clean usercentered workbonus points for flows that help users fall in love with a product
- Strong chops in design tools like Figma FigJam and prototyping platforms
- Experience mentoring other designers and growing design culture
- Excellent storytelling and communication skillsyou know how to get buyin at all levels
- Comfortable balancing spy iteration with polished craft
- Someone who loves collaborating but can also take a problem and run with it
Nice to have:
- Experience in SaaS or productled growth environments
- Familiarity with experimentation frameworks (A/B testing multivariate testing)
- Previous involvement in rolling out or contributing to a design system
- Experience working across the entire user lifecycle including retention and engagement strategies
Pay Transparency All Full Time Employees
$127600 $159500 USD
Why Youll Love Us:
- We celebrate one anothers differences. We are proud of our culture of diversity and inclusion and were always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If youre passionate about supporting businesses and organizations you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses nonprofit organizations and community groups.
- Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business take on stretch assignments seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and wellbeing of you and your family
At Constant Contact were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate inperson participate in live trainings and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race color religion sex gender gender identity national origin citizenship age disability sexual orientation genetic information veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions please contact .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters staffing firms search agencies or any feebased referrals. Any unsolicited resumes sent to directly to Constant Contact in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Employment Type
Full Time
