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ATHLETE SCHEDULING & LOGISTICS
Coordinate the complete experience for worldclass athletes visiting APC LA ensuring a smooth and exceptional journey.
Master our internal operations systems and tools to efficiently manage athlete visits.
Build and maintain trust with athletes and stakeholders gather detailed information about their specific needs and communicate it effectively to maximize the impact and quality of each visit.
Implement operating procedures for the athlete intake process and visit schedule offering a consistent APC experience.
Assist in weekly team meetings to ensure readiness for upcoming athlete visits.
Identify and manage external resources to enhance the athletes experience or training program.
Oversee the Athlete House calendar communicate essential information and ensure compliance with Red Bull policies while coordinating seamlessly.
COMMUNICATION LIAISON
Represent and communicate on behalf of the APC to athletes and their stakeholders ensuring timely and accurate dissemination of information regarding services and scheduling.
Participate in internal communications to keep staff informed about upcoming visits and any special requirements of visiting athletes.
Ensure all external communications reflect the centers commitment to excellence passion and confidentiality. Coordinate and deliver engaging facility tours that inform and inspire athletes guests and key stakeholders ultimately contributing to business growth.
SERVICE EXCELLENCE
Create a welcoming and positive environment that fosters a culture wherein the athletes experiences are professional productive and exceed expectations.
Oversee the daily operations necessary to provide an exceptional experience for the athletes which may include managing tasks related to the APC facility or the Athlete House.
Promptly and efficiently address any issues or concerns that arise during the athletes visits.
Be available after hours if needed to assist athletes staying at the Athlete House or to attend to APC facility requirements.
Consistently seek feedback and opportunities for improvement to enhance service delivery and athlete satisfaction.
TEAM PROJECTS
Execute tasks that enhance and drive the APC teams goals and priorities including organizing logistics for offsite events team events and All Hands meetings.
Support the teams priority projects that contribute to driving the business plan forward.
Qualifications :
3 years of professional experience in a corporate environment
Exceptional customer service orientation
Excellent communication and organizational skills
Resilient flexible and able to adapt quickly to changing plans
Proactive approach and strong determination to achieve goals
Bachelors degree preferred
Proficient with Microsoft Suite applications including MS Teams OneDrive Excel and Word
Adheres to APC guiding principles of collaboration passion integrity and curiosity
Additional Information :
This position is open to U.S. citizens U.S. permanent residents or individuals who are currently authorized to work in the United States on a valid visa.
The base salary range for this position is $51200 to $76800 cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.
Our current Benefits include:
Comprehensive Medical Dental and Vision Plans 401k Match Family Leave PTO & Paid Holiday Schedule Pet Legal and Life Insurance Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)
Red Bull Media House North America Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability veteran status age or any other classification protected by Federal state or local law. We will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Remote Work :
No
Employment Type :
Fulltime
Full-time