Principal Engineer- Gen AI

We exist to wow our customers. We know were doing the right thing when we hear our customers say How did we ever live without Coupang Born out of an obsession to make shopping eating and living easier than ever were collectively disrupting the multibilliondollar ecommerce industry from the ground up. We are one of the fastestgrowing ecommerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core we are bold and ambitious people that like to get our hands dirty and make a handson impact. At Coupang you will see yourself your colleagues your team and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of whats possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this alwayson hightech and hyperconnected world.

At Coupang we invest in providing the best product experience for our customers. The Global Operations Technology teams mission is to provide the best possible technical solution to achieve the optimal experience for our customers. We innovate in supply chain post purchase and fraud detection systems by leveraging the capabilities of AI ML and NLP.

WearelookingforaPrincipalStaffEngineerwho is passionate about customer experience and want to work on cutting edge technology that is the intersection of NLP LLM ML and software engineering at scale.

Roleoverview:

The desired candidate can dive deep into underlying components design and optimize the stack endtoend and be a role model for building highquality infrastructure and delivering results with grit. Key to this positions success will require understanding business needs and working backward to develop technical solutions while working effectively with leaders of individual teams and aligning technical directions with critical stakeholders.

This position will report directly to the engineering VP of Post Purchase Experience and Transportation. It will offer the autonomy to explore various areas and discover the next big innovation that infuses machine learning and deep learning into the search stack.

Keyresponsibilities:

• Working with Engineering and Product leaders in building the next generation Post Purchase Experience Systems that directly impact L0 metrics like CPMU Post Purchase Customer NPS Perfect returns etc.
• Build the next Gen Fraud detection and Labour Force Management platforms that can scale across multiple markets. Work closely Have strong with the ability to drive critical developments and overcome technical blockers.
• Developandcustomize/tunedeeplearninggenerativemodelsdeeplearningmodelsformultimodalforeCommercecustomerscenarios
• Trainfoundationalmodelsthatcanhelpwithbuildinglearningsystems.
• DefineprocessandexperimentsforanE2Efoundationmodel.
• MentorandguideteammembersonframeworksmethodologiesrelatedtoLLMsRAGsandtheirlimitationssemanticwebreinforcementlearning

EssentialQualifications:

• Education:
• Morethan15yearsofworkinginsoftwareengineeringandAI/MLEngineering
• 2 years of demonstrated experience in building large scale foundational models models for eCommerce scenarios.
• ExperienceinGenerativeAI().
• Experiencewithmachinelearningalgorithmsandtools()artificialintelligencedeeplearningnaturallanguageprocessingorotherMLdiscipline.
• UnderstandRAGanditslimitationsformultimodalknowledgeretrieval.
• ExperiencewithinferenceplatformsinAWSAzureandotheropensourceplatforms.

EqualOpportunitiesforAll

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Required Experience:

Staff IC