IT Support Specialist
IT Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
WJCL the ABC affiliate in Savannah Georgiais looking for a BroadcastIT Specialistto join our team. You will help oversee the IT operations at our station and work with a collaborative team in a fastpaced environment. The IT Specialist is a member of the Broadcast Technology Team performing maintenance on computers virtual systems network infrastructure printers providing user support and supporting the broadcast technology infrastructure of the station. This role reports to the Engineering Director.
Responsibilities
- Support user needs across all departments including News Creative Services Sales and Administration
- Maintain imaging machines updating firmware and managing hardware inventory
- Perform systems upgrades and new platform deployments
- Provide technical guidance to endusers and mobile device support
- Maintain LAN/IT infrastructure installation and support of network hardware and software
- Occasional travel to news bureau transmitter and other remote equipment locations
- Analyze and implement corporate data backup disaster recovery and security procedures
- Work closely with technology management and team to identify needs and solve problems
Requirements
- Excellent communications skills willingness to work cooperatively in a team environment and a customerservice oriented attitude and approach
- Advanced troubleshooting / analytical skills
- Excellent problemsolving abilities and skill in prioritizing issues
- Knowledge of Microsoft Windows desktop and server operating systems
- Working knowledge of managed network switches and architecture concepts
- Understanding of OS and software deployment Imaging Package Deployments
- Understanding of security applications Crowd Strike. Okta MFA
- Experience with networked standalone printers and digital copiers
- VPN Cisco equipment TCP/IP and subnets NAS LAN Management
- Higher education in technology SBE certification or related military experience preferred
- VMWare Cisco or Microsoft certifications preferred
- Prior experience with a large user base preferred
- Experience in the television broadcast setting preferred
- Inperson attendance is required
Diversity Statement
At Hearst Television we tell stories every day. Stories about people of all cultures backgrounds perspectives and identities. Thats why behind the scenes we believe in being an organization as diverse and varied as the audience we reach ensuring that the content we create is more compassionate and more representative of the communities we serve.
Benefits
Hearsts benefit programs are modern flexible and designed to focus on you. As a Hearst employee you and your spouse or partner or dependents would have access to the following benefits.
- Medical Dental Vision
- 401(k) matching
- Emotional Wellness Support
- Paid Time Off
- Paid Parental Leave
- LGBTQ Health Services
- Additional benefits to meet your and your familys needs
Required Experience:
Unclear Seniority
Employment Type
Full-Time
