Recovery Coach

GENERAL SUMMARY

The Recovery Coach (RC) will provide peer recovery support services to patients with substance use disorder (SUD) and will assist patients in achieving sustained recovery. This position will facilitate patient access to recoveryoriented substance use disorder treatment resources and community recovery groups. The RC will bridge the segregated treatment system into a more holistic care model through providing support across multiple systems and frameworks of care. This position will maintain ongoing patient support regardless of relapse and will serve as a motivator ally role model problemsolver and advocate for patients with substance use disorders. The RC should possess thorough understanding of community culture to address the barriers to successful recovery better tailor health messages and provide links to community resources and treatment responsibilities included in this position are the following: Serves as a liaison between the recovery community the addiction treatment system the medical treatment system and the patients community family and social context to facilitate connections across systems of care Works collaboratively with treatment team to implement evidencebased services to patients with SUD Addresses barriers to successful recovery and serves as role model and advocate Conducts active outreach efforts to encourage attendance and participation in recoveryoriented selfhelp and prosocial groups Assists with access to treatment for SUD and cooccurring conditions creating systems and procedures to rapidly identify treatment needs and determine appropriate level of care. Assists with data collection for quality assurance and program evaluation

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Engage with patients identified with SUD referred by MGH health centeror hospital staff Meet hospitalized patients with SUD prior to discharge and facilitate patient access to next stage of treatment Conduct initial needs assessment review the patients SUD history and identify the patients goals and expectations Together with clinical staff facilitate referrals to appropriate disposition options for individual patients Help patient navigate the healthcare system and social service system; accompany patients to appointments and meetings as needed. Educate patients about addiction and utilize motivational enhancement techniques to explore ambiguity and tip the scales towards treatment Provide peer counseling and support patients in establishing treatment goals and achieving and maintaining recovery Develop a relapse prevention/intervention plan with patients and care team Monitor patients progress and evaluate outcome using a patient tracking system Clearly and effectively facilitate communication between the patient PCP consulting psychiatrist and any external providers maintaining appropriate confidentiality procedures and boundaries Maintain accurate and uptodate records and standardized data on all patients Systematically review the caseload with the supervisor each week focusing on new patients and patients who are having difficulties

QUALIFICATIONS:

High school diploma required Minimum of 2 years in sustained recovery Recovery coach certification preferred Strong interpersonal facilitation and leadership skills Ability to work independently as well as part of a multidisciplinary team of psychologists physicians social workers and nurses Strong advocacy skills along with knowledge of community based services resources and local recovery community Comfort with multiple pathways to recovery from SUD and willingness to embrace a patientcentered approach that recognizes an individuals preferences and autonomy (recovery by any means necessary) Comfort in working in both medical and social service settings Clinical skills in motivational enhancement strategies Ability to provide accurate feedback without judgment or discomfort Flexibility to adapt to unforeseen needs or circumstances Excels at problem solving and multitasking organized efficient and goal directed Ability to maintain effective working relationships with patients/families and staff Excellent interpersonal written and verbal communication skills Effective use of the Internet and Microsoft Office programs such as Word Excel PowerPoint and Outlook Ability to handle confidential information