Front Desk Receptionist - MedicalUrgent Care Evening and Weekend Hours Required

JOIN THE CHC FAMILY!

We are a NonProfit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment that identified a need for medical service for the underserved members of our community. We strive to provide compassionate care regardless of income or insurance status to everyone who walks through our doors including low income underinsured uninsured publicly housed and homeless populations. CHC is committed to fostering cultivating and preserving a culture of diversity equity and inclusion. At CHC we strive for a workforce that reflects the community we serve. We are proud to be able to serve our community! If you are passionate about the work we do here we would love to hear from you!

Under the general supervision of the Medical Manager the Front Desk Receptionist manages the arrival and departure of patients seeking services at the CHC South Gardner Medical/Urgent Care department. The responsibilities of the Front Desk Receptionist include receiving patients updating patient information printing an encounter form booking appointments cash reconciliation and cross covering other medical departments as needed as well as working evening and weekend hours is required.

Responsibilities include:

• Receives and directs incoming patients.
• Reviews and updates patient information related to demographics and insurance.
• Follows established health center protocol for the checkin encounter form production and checkout.
• Assists walkin patients with obtaining appointments and/or picking up prescriptions or completed forms.
• Places reminder calls to patients with upcoming appointments.
• Follows established health center protocol for daily cash reconciliation.
• Schedules walkin appointments in collaboration with the Nurse of the Day
• Schedules patient appointments according to established protocol.

Minimum Qualifications:

• High School Diploma or GED required associate degree in secretarial science or equivalent preferred.
• Bilingual in Spanish preferred
• Availability to work one assigned evening shift & some weekends (Monday 118pm Tuesday Friday 7:304:30 Every 3^rd Saturday.
• 1year similar work experience or in a medical office environment preferred
• Computer skills for accurate data entry
• Knowledge of basic medical terminology preferred.
• Demonstrated interpersonal relationship skills.
• Demonstrated proficiency in reading writing and speaking in English.
• Demonstrated ability to work in a fast paced high telephone call volume office environment.

Benefits:

• 401k
• Generous vacation and personal time for eligible employees
• Sick time
• Medical dental and vision insurance
• 100 paid Life insurance/AD&D
• 100 paid LongTerm disability.
• Employee Assistance Program (EAP)
• Discounts on travel and entertainment!
• Discounts on cell phone service computer purchases and more!
• College Tuition Rewards/CMEs
• Company Events & Activities (Annual cookout and holiday party health and wellness events Lunch & Learns team building and more!
• Employee Assistance Program (EAP)
• EyeMed Vision Care Program
• Accident & Cancer Insurance
• Educational development reimbursement
• Discounts on gym membership travel & entertainment tickets electronics and more!