Operations Specialist - Driver - Raleigh NC

Cargo Bike Operations Specialist Driver

Bird is on a mission to bring environmentally friendly transportation to everyone. Our products services and people share one common goal: to make cities more livable by reducing gaspowered car usage lowering carbon emissions and improving the safety of all road users.

We are relentless in our pursuit of betterfor our riders for our partners for our employees and for future generations. Our awardwinning electric vehicles help millions of riders take carbonfree trips in more than 400 cities globally. And our teams push boundaries and challenge the status quo in pursuit of a brighter future.

Who is Bird

Birds cleaner affordable and ondemand mobility solutions are available in more than 400 cities globally. We take a collaborative communityfirst approach to micromobility. Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there.

Responsibilities

• Safely load unload and operate acompany vehicle or cargo bike following mobile appguided destinations for efficient fleet management.
• Use acargo bike to pick up and drop off scooters in select locations ensuring quick and sustainable transportation.
• Support operations and logistics with fleet deployment viavans and cargo bikes staging in the warehouse and collecting scooters from the field.
• Relocate scooters from low to highdemand areas in a timely manner usingecofriendly transport solutions.
• Conduct regular quality and performance checks on scooters company vehicles and cargo bikes to ensure operational efficiency.
• Performbasic diagnostics and troubleshooting on scooters following company procedures to identify necessary repairs.
• Clean disinfect and prepare scooters to provide riders with asafe enjoyable and highquality experience.
• Ensure all docked and warehoused vehicles are charged according to Bird and Spins safety protocols.
• Act as abrand ambassador engaging with the community answering rider questions and promoting safe and responsible scooter use.
• Collaborate and communicate with team members in person and via mobile app to accomplish shift goals.
• Participate inquality assurance and testing for new product and feature releases.

  Shift: Flexibility with rotating shifts required.

Must Have

• A valid drivers license

• Must be 18 years or older with two years of driving experience

• A smartphone and must be comfortable multitasking with mobile apps

• Ability to lift 8090 lbs. (with or without accommodation)

• Strong collaboration and teamwork skills; commitment & desire to work well with others

• Proficiency in English (firmly required)

Highly Desired

• Ability to work multiple shifts including weekends

• Proactive communicative orientation and collaboration style

• Familiarity with local streets and neighborhoods

• Previous related experience such as delivery rideshare or warehouse inventory work

Culture at Bird

Were an ambitious smart and openminded team that is passionate about our mission. Each day is unlike the last as were constantly moving forward challenging each other and working together to create the future of micromobility.

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds experiences and perspectives encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race color religion sex national origin age disability veteran status or genetics and we are dedicated to providing an inclusive open and diverse work environment.

Sound like a place youd like to work Sweet. Lets chat.

Required Experience:

Unclear Seniority