Head of Business Development Gift Cards
Head of Business Development Gift Cards
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Job Description
Join our Movement and Champion Restaurant Culture!
At TheFork we believe that the best things in life happen around the table and we are on a mission to connect the worlds favorite restaurants and the broadest community of loyal diners.
Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products:
- TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
- TheFork Manager: our innovative software tool that digitizes restaurant operations empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
- TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app
At TheFork we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core valuesBetter Together Ownership Respect and Growthare the guiding principles of everything we do shaping our behaviors: Come as you are Dig in and Make it Memorable.
TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible multicultural and constructive environment that provides everyone with space to grow both professionally and personally.
To learn more about TheFork and our Forkies explore our official site:
What you will do:
We are seeking a Senior Manager of Client Development to lead and execute the partnership strategy for TheFork Gift Cards. This role will focus on driving sustainable revenue growth by developing highvalue partnerships with large accounts and expanding direct sales channels (B2C). The ideal candidate is a strategic thinker with a strong commercial mindset adept at managing international teams and negotiating at CLevel. You will also:
- Define and execute a strategic business development plan to scale the Gift Cards business through partnerships and direct and prioritise a structured framework to manage optimise and expand the portfolio of partners maximising both short and longterm value.
- Identify negotiate and secure highvalue partnerships with CLevel stakeholders across multiple industries.
- Build and nurture longterm relationships with key partners to unlock new revenue opportunities and drive ongoing and grow an international team of New Business Developers across Spain Italy and France while exploring potential opportunities in new markets.
- Equip the team with the right tools resources and training to enhance performance increase conversion rates and ensure continuous development.
- Define KPIs and performance metrics to measure success optimise team effectiveness and refine partnership crossfunctionally with Marketing Product and Finance teams to align business goals and drive results.
- Stay ahead of industry trends by identifying new gift card formats features and distribution channels that align with customer needs and market opportunities.
- Identify new gift card formats features and distribution channels that align with customer needs and market trends.
Who you are:
You Must Meet These Critical Qualifications:
- 6 years of experience in business development client partnerships or customer success management
- Proven track record of building and managing strategic partnerships that drive revenue growth.
- Experience leading international teams and managing seniorlevel professionals.
- Exceptional negotiation communication and relationshipbuilding skills.
- A strategic and resultsdriven mindset with the ability to execute and deliver measurable impact.
- Fluency in Italian and English
You can impress with these additions:
- Experience within the gift card payments or ecommerce sectors.
- Proficiency in Spanish or French.
What we offer:
An awesome team
A permanent contract (that can be useful in life)
Flexible working environment 2 days home office per week up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
Competitive fixed salary & bonus
Lunch vouchers available for each working day (because yes we like to try our best restaurants)
International teams and a multicultural environment spanning 10 offices across Europe
Highly inclusive working environment
Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities family support travel etc
Continuous learning and development programs
Free access to the Calm app to help you build resilience wherever you are in your mental health journey
Dedicated parental leave and caregiver leave policies 12 weeks fully paid)
Health insurance fully covered by the company
Life & Disability Insurance at no cost to the employee
Welfare allowance school costs elderly care babysitting costs transportation travel leisure
Amazing offices with dining coffee points and leisure area
Team building events
We believe that we are better together and we welcome you for who you are. We endeavor to ensure that everyone regardless of ability age socioeconomic & cultural background ethnicity faith gender gender expression gender identity ideology national origin race sexual orientation marital status or any characteristic protected under applicable law has the opportunity to reach their full potential. At TheFork we want you to bring us your unique perspectives and experiences so we can collectively continue disrupting the restaurant industry and go from good to great.
TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application interview or participation in the selection process due to health conditions or disability please direct your inquiries to Our HR team will review the request and respond accordingly.
#LIAD2
Required Experience:
Director
Employment Type
Full Time
