Administrative Assistant
Administrative Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Cities and Villages Mutual Insurance Company
Wauwatosa WI
Summary of Job
SERVICE FIRST. INSURANCE ALWAYS.
WHY JOIN THE CVMIC TEAM:
- The ability to make a difference to internal and external customers!
- Great variety in what you do each day
- Flexibility with your schedule
- A supportive team environment
- Outstanding benefits that include: Companypaid retirement contribution into an SEP plan (after one year of employment) Companypaid health and life insurance monthly premiums and tuition reimbursement for continuing education.
Under direct supervision of the Workers Compensation Claims Manager this position is responsible for customer service and general clerical administrative duties related to Workers Compensation claims administration.
Essential Duties & Responsibilities
- Handles or refers telephone written and email inquiries from members and others.
- Processes incoming and outgoing mail.
- Codes scans and attaches claim bills/records and correspondence into Kofax/Origami.
- Followsup on medical bills sent to Optum that were not returned.
- Enters new claims and providers into Origami.
- Orders Medical Records for new claims where treatment was sought.
- Enters new Stress claims.
- Forwards incoming faxes to recipients.
- Verifies if identified claim was reported by member.
- Verifies noncurrent bills to avoid duplication.
- Subrogation entry into Origami/CCAP searches.
- Reviews EOB and Payment Processes (Optum/Smartview).
- Reviews Origami claims entry with new member onboarding.
- Prints and mails large volume correspondence on behalf of the Claims Specialists.
- Enters payments for Claims Specialists (checks and vouchers).
- Reviews runs and distributes OSHA reports annually to members.
- Provides backup to the other administrative assistants as needed.
- Provides backup check printing as needed.
- Performs other duties as assigned.
- High School Diploma;
- The equivalent of one year of technical or business school training;
- One year of related experience or equivalent combination of education and experience.
- Prior experience working in the insurance industry is preferred but not required.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge of:
- Office principles and practices;
- Basic office machines and computer software;
- Proficient use of computers and computer software including Microsoft Word Outlook Excel claims software and other business software.
- Read and interpret documents such as medical records and legal documents.
- Write routine reports and correspondence.
- Add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals.
- Handle sensitive situations in a professional manner that reflects favorably upon the member and CVMIC.
- Effectively work as a member of a team coordinating and completing assignments in a timely manner.
- Communicate professionally timely and effectively both orally and in writing.
We Make it Easy
Founded in 1901 MRA is a nonprofit employer association that serves more than 4000 employers covering more than one million employees.
As one of the largest employer associations in the nation MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services information education and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company not an agency recruiter.
Required Experience:
Manager
Employment Type
Full-Time
