Solutions Engineer
Solutions Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
The Opportunity
Were looking for a Solutions Engineer to join the ModernFi team and help onboard financial institutions to our platform. This role sits on the Engineering team and works across functions to ensure every client has a seamless and delightful technical onboarding experience. Youll set up infrastructure configure integrations communicate with partners and build tooling to make the process better for everyone involved.
This is a great opportunity for someone with a technical background who loves being clientfacing. Youll work directly with banks and credit unions translate requirements between technical and nontechnical stakeholders and take the lead on key projects that unlock revenue and drive client success. Youll also help shape how ModernFi scales onboarding as we grow.
We believe in hiring smart curious people and giving them real ownership. Youll work closely with our product and engineering teams attend daily standups and contribute to our culture of quality autonomy and fast .
Responsibilities
Lead technical onboarding of new institutions to the ModernFi platform from account setup to configuration testing and golive
Manage infrastructure setup for clients including provisioning SFTP servers and keypairs with Pulumi
Collaborate with bank IT teams to configure SSO in Auth0 based on their identity providers
Coordinate onboarding for thirdparty digital banking integrations like Q2 serving as the glue between ModernFi the client and the partner
Own and improve our public API documentation making it easier for clients to integrate and showcasing our engineeringfirst approach
Build tooling dashboards or internal features (using Python Retool etc. that make your work more efficient and scalable
Optimize our selfservice onboarding tool by partnering with our CS team to intake client feedback and provide product suggestions or own immediate fixes
Translate between technical and nontechnical audiences with empathy and clarity
About You
Engineering background with a CS degree or equivalent experience
Comfortable working with code and infrastructure you may not write production services day to day but you can spin up an SFTP server tweak a Python script or make a SQL query
Excellent communicator who can guide clients through technical setup and translate their needs to the engineering team
Excited by the idea of improving the customer experience through a mix of software process and grit
Collaborative and fun to work with you bring positive energy to the team
Experience with tools like AWS Auth0 Pulumi Python PostgreSQL or Retool is a plus but not required
About Us
The caliber and character of the ModernFi team set us apart.
We value competence and drive over experience and seek compassionate people with diverse backgrounds. We appreciate technical ability dedication and humble confidence. Above all we value respect respect for our colleagues clients partners and ourselves.
Our team pushes each other to be better every day supports each other when challenges arise and grows together on this journey. Because we are a closeknit team we are selective and considerate with every hire.
The people at ModernFi could be doing anything in the world yet they choose to be here.
Benefits
We offer a generous salary unlimited PTO and premium health dental and vision insurance. As an early hire you will have access to significant equity at a critical stage of the companys growth.
The Process
If youd like to learn more please email us at During the recruitment process youll meet the engineering team Adam and Paolo.
We are excited to get to know you learn about what motivates you and ensure that we can accelerate your personal and professional growth.
Employment Type
Full-Time
