The Quality Engineer Fleet Support will report to the Sr. Manager of Vehicle Quality and Corporate Quality and have the final goal to ensure that Zooxs products and services provide a high level of quality that meets the defined standards and specifications and in the end the customer expectations. We are now looking for someone enthusiastic innovative qualitydriven a selfstarter and willing to take on the challenges of working with us as an exceptional quality engineer to help us increase the quality of our products.
You will be working with quality manufacturing engineering and fleet operations to ensure the products in service are meeting design specifications functionality customer expectations and required documentation. The successful candidate must have the ability to meet tight deadlines have strong interpersonal and communication skills be detailoriented and be able to work independently.
In this role you will:
Communicate customer feedback proactively to relevant Zoox functions; Be the main point of contact between Engineering Manufacturing and Supplier Quality to drive containment and corrective action/clean point implementation into production on issues found during Fleet Operations.
Develop and maintain Fleet Quality Health metrics and track progress RCA of HW/SW failures working closely with Field Quality Reliability Engineering and Software function groups.
Support verification of fleets HW/SW updates following inspection standards conducting vehicle static/dynamic testing/audit to ensure compliance.
Lead vehicle release process by ensuring required testing verification and documentation are meeting product quality and legal requirements.
Evaluate and monitor maintenance and repair operations against companydefined quality standards. Collaborate with Engineering and Fleet Operation teams to enhance service protocols reduce service errors and minimize downtime
Lead process improvement initiatives to reduce repair turnaround time enhance serviceability and optimize operational efficiency.
Qualifications
Must be willing and able to travel 4050 between Zoox service locations.
B.S. degree in Mechanical or Electrical Engineering or a related field seven 7 plus experience in a manufacturing environment preferably automotive or an equivalent combination of education and experience.
Thorough knowledge of QMS quality control fundamentals indepth understanding of 8D and problemsolving techniques
Strong planning organizational analytical negotiation interpersonal decisionmaking oral and written communication skills
Bonus Qualifications
Previous experience in SAP and/or JIRA system
Comfortable dealing with customer quality issues that require structured problemsolving and effective communication skills.
Compensation
There are three major components to compensation for this position: salary Amazon Restricted Stock Units (RSUs) and Zoox Stock Appreciation Rights. The salary range for this position is $151000 to $210000. A signon bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling as well as positioning within a level is determined by a range of factors including but not limited to a candidates relevant years of experience domain knowledge and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave vacation bereavement) unpaid time off Zoox Stock Appreciation Rights Amazon RSUs health insurance longterm care insurance longterm and shortterm disability insurance and life insurance.
About Zoox
Zoox is developing the first groundup fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics machine learning and design Zoox aims to provide the next generation of mobilityasaservice in urban environments. Were looking for top talent that shares our passion and wants to be part of a fastmoving and highly executionoriented team.
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