Associate Engineer I

Core Responsibilities:

• Contribute as associate level engineer to monthly project deliverables and overall Net Sales budget of the group (minimum $60k invoiced on a monthly basis)
• Ensure all testing is operating within the required parameters data is being recorded and inspection/support are organized throughout the duration of each project.
• Manage and maintain ESL order process from METrak entry through customer report deliverable
• Manage periodic project status/schedule updates to customers for open projects through lifecycle of project.
  • Notify customers promptly upon schedule adjustments or deviations to any previously discussed project planning.
  • Ensure customer equipment is picked up or shipped back to customer at completion of project testing and/or reporting.
• Participate and contribute in team meetings.
• Stay current on new services procedures and product offerings by attending departmental meetings and trainings.
• Maintain existing customer accounts to ensure customer satisfaction with prompt and courteous service.
• Coordinate and attend customer meetings as requested
• Maintain weekly lab 6S initiatives lab ready for customer or upper management walkthough at any time
• Answer customer sales/project inquiries promptly per MET customer service expectations.
• Initiate and respond to calls and email from customers promptly per customer service expectations.
• Guide customers (and potential customers) on regulatory/market requirements by being resourceful and responsive.
• Send introductory email to customer once the job is contracted via Purchase Orders (PO) and/or signed proposal acceptance (PAS).
• Communicate/report significant negative and/or positive feedback to Sales Management Lab Management and Customer Experience Management so improvements or recognition can be addressed.
• Maintain & update the following database(s):
  • METrak
    • Ensure all projects are being updated on a task by task basis
    • Ensure all completed tasks/projects are promptly marked RFB for weekly invoicing events
    • Document all project changes via PCA documentation
  • TEAM UP
    • Maintain schedule updates and changes as needed
    • Execute scheduled/assigned work in allotted time
  • Quality
    • Ensure equipment being used is calibrated and in good standing order within database prior to testing.  Notify direct line manager and calibration custodian of all noncomforities.
    • Support and implement revision updates across: test data sheets work instructions and test procedures
    • Support A2LA audit activities as needed
    • Implement Proficiency testing as required by accreditation bodies
    • Collaborate with direct line manager to improve existing process and implement improvement on a continued basis.

Qualifications :

Skills/Requirements:

• Ability to maintain confidentially
• Needs to be receptive to and accepting guidance from others
• Ability to deal with difficult people and problems
• Able to work well in a team environment
• Able to work in a diverse group of people
• Attention to detail
• Willing to work overtime as necessary
• Ability to multitask and prioritize assignments
• Perform other duties as assigned
• Travel as needed according to company guidelines

Asneeded Responsibilities:

• Support / fillin for Calibration Custodian as needed
• Support / fillin for test cell Maintenance
• Contribute to team efforts of customer arrivals test cell preparations 6S equipment maintenance and troubleshooting.
• Other duties as deemed appropriate by management and for which management believes adequate experience exists or for which knowledge can be easily obtained to perform such duties

Physical Demands:

• Able to stand or sit for long periods of time
• Able to lift 50 pounds
• Ability to climb ladders and use scissor lifts to mount devices such as antennas
• Ability to safely use power tools and perform light machining

Additional Information :

Compensation:

• $36/hour $44/hour

What we offer:

• Excellent full time benefits including comprehensive medical coverage dental and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Remote Work :

No

Employment Type :

Fulltime