Head of Telesales - Longtail
Head of Telesales - Longtail
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Salary Not Disclosed
1 Vacancy
Job Description
*This position is available in one of our operating markets hiring will be performed under the local brand*
The Head of Telesales Longtail will lead the acquisition of quality vendors via telesales by driving datadriven performance insights defining incentives and targets and enhancing reporting processes. Youll manage and motivate the telesales team to meet key objectives while closely collaborating with the Pandora strategy team to implement productivityenhancing tools and feedback.
Main responsibilities:
Performance Monitoring & Data Insights: Oversee telesales performance metrics to drive the acquisition of highquality vendors using datadriven insights to identify opportunities for improvement.
Incentive & Target Setting: Define and implement clear targets and incentive structures for telesales teams ensuring alignment with overall team goals and OKRs.
Reporting & Process Enhancement: Develop comprehensive reporting systems and improve processes to provide actionable insights and enhance telesales efficiency.
Team Leadership & Management: Lead support and manage telesales team members fostering a highperformance culture and maintaining alignment with team goals.
Productivity Tools & Strategy Collaboration: Leverage performance tools to boost productivity and work closely with the Pandora strategy team to deliver continuous improvements aligned with strategic goals.
Qualifications :
Minimum 10 years of work experience in driving sales (or related functions) in technology ecommerce or FMCG industry
Proven experience in BPO shared service centers and process design is required.
Prior experience of working in a regional team managing stakeholders across several APAC markets is a plus
Selfmotivated with a strong sense of ownership over projects and organizational goals
Willingness to learn with a desire to understand all aspects of driving growth for the business
Ability to communicate and collaborate effectively with a diverse range of people and job functions
Good team spirit with the ability to work independently and efficiently to deliver useful business insights
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
