Associate Director AI Platform Operations

As part of AbbVies Business Technology Solutions (BTS) team R&D Global Therapeutics is responsible for building and deploying scalable Artificial Intelligence (AI) Applications and Platforms.

We are seeking a dynamic and experienced Associate Director AI Platform Operations to lead the technical platform scaling and operations of our generative AI solution for document creation.

In this role youll help shape the future our AI document creation platform through strategic planning and of a platform roadmap spanning the next 35 years. Your main responsibility will be expanding the platform operations from R&D to other BTS functions companywide. This role involves overseeing system operations for robust scalability managing development operations and adhering to service level agreements with comprehensive metrics reporting.

You will work closely with data scientists engineers and business stakeholders to drive the product vision strategy and to deliver innovative Generative AI solutions that meet market demands. You will be responsible for defining and prioritizing the platform product backlog ensuring the development team delivers highquality features that meet user needs and business goals.

Responsibilities

• Solution Scaling: Extend AI solutions beyond R&D to other BTS functions for organizationwide adoption.
• System Operations Scaling: Manage the scaling of operations to meet increased demand ensuring resilience performance and efficiency.
• Operations Management: Oversee factory operations and enforce service level agreements using detailed metrics for effective reporting.
• Technical Roadmap: Develop and implement a strategic roadmap for platform enhancements and innovations over the next 35 years.
• Platform Backlog Management: Prioritize platform enhancements and ensure timely deployment. Participate in agile processes such as sprint planning and reviews.
• Capability Delivery: Ensure timely delivery of platform capabilities aligned with strategic business goals.
• Generative AI Expertise: Stay updated on AI and machine learning trends evaluate tools and platforms for development ensuring scalability and reliability.
• Stakeholder Management: Build relationships across BTOs for successful project implementation coordinate solution portfolios and manage interdependencies.
• Investigate Technologies: Explore existing systems and new technologies in the industry integrating them with the business strategy.
• Collaborative Leadership: Partner with BTOs to inform customers and BTS managers resolving conflicts and understanding regulatory impacts.

Qualifications :

Required: 

• Bachelors Degree with 9 years experience; Masters Degree with 8 years experience; PhD with 4 years experience in Computer Science Information Technology or a related field; advanced degree preferred.
• 9 years experience in project management business systems analysis software development or deployment or software technical product management with a minimum of 9 years managing projects or an equivalent combination of education and work experience.
• Proven experience managing AI platforms with a focus on generative AI solutions.
• Demonstrated experience in strategic planning and of technology platform roadmaps.
• Knowledge of software development best practices with proficiency in Agile methodologies and tools (e.g. JIRA Confluence).
• Ability to effectively scale system operations to meet growing demands.
• Excellent leadership and team management skills.
• Strong technical background with the ability to understand and discuss technical concepts.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills.

Preferred: 

• Strong understanding of large language models and generative AI technologies.
• Technical writing experience is a plus 
• Experience working in the Life Sciences industry and/or GXP validated systems 

Tools and skills you will use in this role:

• Technical Operations and SDLC Operations
• Technical Writing Skills
• Agile Scrum
• Jira
• Confluence
• Microsoft M365 Suite
• Strong Presentation Skills

Additional Information :

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location and we may ultimately pay more or less than the posted range. This range may be modified in the future.

• We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.

• This job is eligible to participate in our shortterm incentive programs. 

• This job is eligible to participate in our longterm incentive programs

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives serving our community and embracing diversity and inclusion.  It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race color religion national origin age sex (including pregnancy) physical or mental disability medical condition genetic information gender identity or expression sexual orientation marital status status as a protected veteran or any other legally protected group status.

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