Operations Manager
Operations Manager
Posted on :
12-04-2025
Employer Active
1 Vacancy
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Job Description
- Leading a team of 2530 highly skilled team members ranging from L1 Executives & L2 to Leads.
- Managing Business IT Operations for the US Clients.
- Managing DBA operational activities spread across 24x7 environments.
- Strong knowledge in Database Administration.
- Handson experience in MS SQL server.
- Ability to multitask and contextswitch effectively between different activities and teams.
- Oversees operational systems processes and infrastructure while looking for opportunities for improvement or revision.
- Design career development plans for team members that help them discover and achieve their career goals.
- Drive programs and projects focused on implementing managing and evolving core operational competencies involving vendor management service and process management quality management data reporting and analytics workflow automation etc.
- Oversee the health of the teams operational services and processes.
- Manage strategic vendor roadmap and vendor program deliverables in alignment with the teams service goals.
- Work crossfunctionally and with process and data specialists on analyzing operational workflows and drive improvements for user experience efficiency and quality.
- Strong knowledge in Database Administration.
- Handson experience in MS SQL server.
- Support databases for production and development.
- Experience with Multi terabytes size databases.
- Experience with identifying bottlenecks and fixing them.
- Strong knowledge of HADR configuration.
- Handson experience with Always On.
- Handson experience with replication.
- Ability to multitask and contextswitch effectively between different activities and teams.
- Provide 24x7 support for critical production systems.
- Excellent written and verbal communication.
- Ability to organize and plan work independently.
- Ability to work in a rapidly changing environment.
Requirements
MS SQL server HADR configuration Process management Quality management Data reporting and analytics Workflow automation Data specialists on analysing operational workflows
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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