Process Associate
Process Associate
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₹ 200000 - 400000
1 Vacancy
Job Description
Company Overview
Blue Matrix Connect is a leading provider of Business Process Outsourcing (BPO) solutions. We offer a full suite of services to fulfill the noncore business requirements of our clients from various verticals. Our expertise includes Cold Calling Sales Marketing and backoffice functions such as IT services HR Email handling Data scrubbing & Validation Lead Generation Data Analytics etc. With our international work experience in Operations and Business Development we have successfully bridged the gap between talented professionals and employers.
Job Overview
We are hiring a Process Associate to join our team at Blue Matrix Connect. As a Process Associate you will be responsible for performing Lead Generation role for Australian clients. This is a fulltime role based in Bangalore Urban Karnataka India.
Qualifications and Skills
- Excellent customer service skills
- Strong interpersonal communication abilities
- Fluency in English both written and spoken
- Knowledge of voice and accent training
- Proficiency in Microsoft Office suite
- Ability to work in a fastpaced environment
- Attention to detail and strong problemsolving skills
- Prior experience in BPO industry is a plus
Roles and Responsibilities
- Lead generation
- Support global and domestic clients from diverse industries
- Ensure customer satisfaction by delivering highquality services
- Handle customer inquiries and resolve issues promptly
- Maintain accurate and uptodate records of customer interactions
- Collaborate with crossfunctional teams to achieve business goals
- Stay updated with industry trends and best practices
- Adhere to company policies and procedures
Job location Hebbal kempapura
Timing 5 am to 2 pm (Mon Fri)
Contact
Required Experience:
Junior IC
Employment Type
Full-Time
