Guest Services Supervisor
Guest Services Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
To quick apply to this position text SP3977 to
Staypineapple is a brand of upscale awardwinning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring outoftheordinary experiences for our guests. As we rapidly expand we are looking for team members who love to make a difference in the lives of others. If you want to be part of a farfromstuffy company that is dynamic and fun with lots of opportunities this is the place for you.
Who were looking for:
GUEST SERVICES SUPERVISOR
Around here we have a reputation for being ridiculously friendly helpful and accommodatingand nothing will tank that faster than lousy front desk service. Thats where you come in. As Guest Services Supervisor you are responsible for making sure the front desk staff is providing service consistent with impeccable Staypineapple standards.
What to expect:
Here are a few things that will make your days full and rewarding:
- Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards
- Stepping in to complete daily hotel front desk tasks
- Assisting Guest Services Manager with monitoring performance and attendance
- Balancing daily paperwork: Cash drawer deposits reconciling credit cards and submitting batches
Your experience and qualifications:
- High School Diploma or equivalent
- Six to twelve years of related experience
- Demonstrated ability to contribute to a collaborative and diverse team dynamic
- Ability to quickly assess situations and create effective resolutions to problems
- Possess a passion to provide excellent customer service
- Proficient at fulfilling requests in a thorough and timely manner
- Excellent verbal and written business communication skills
Why us
As a growing company Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others join our team. Plus we offer:
- Excellent pay & benefits (including flexible PTO medical/dental/vision insurance 401(k) life insurance pet insurance etc.
- Hotel discounts
- Food & Beverage discounts
- Learning & growth opportunities
- Special events & celebrations
Pay: $28.84 per hour
Status: Full Time
Required Experience:
Manager
Employment Type
Full Time
