Program Officer 2
Program Officer 2
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Salary Not Disclosed
1 Vacancy
Job Description
Our services impact EVERY Montanan!
MISSION STATEMENT
To be the nations most citizen oriented efficiently administered state tax agency.
The Montana Department of Revenue administers almost 40 state taxes property appraisals liquor laws and unclaimed property for the State of Montana. The Information Management and Collections Division serves Montana citizens and businesses through timely and accurately processing tax returns refunds and payments integrating improved technology to enhance the user experience increasing electronic filings resolving overdue debt and collecting other state agencys debt.
What We Can Offer You
The State of Montanas comprehensive benefits package includes:
- Health dental and vision care; life insurance; and longterm disability. The State currently contributes $12648/year toward these benefits.
- Free health care for employees and eligible family member at Montana Health Centers.
- Employee Assistance Benefits including counseling legal assistance wellbeing coaching financial information which are free resources.
- Retirement plans The State currently contributes 9.17 vested after 5 years of continuous employment.
- Paid vacation starting at 15 days a year.
- Sick leave 12 days a year.
- 11 holidays including a floating holiday which can be used any time.
- Flexible hours.
- Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.
Visit the Health Care and Benefits Division for more information at In addition to employee benefits there are a wide range of advancement opportunities throughout the Department of Revenue.
DUTIES
Job Overview:
This position resides in theDigitization UnitofDepartment of Revenue.Duties include coordinating program activities managing program information responding to inquiries and support issues collecting and reporting program incumbent will manage relationships with various internal and external stakeholders assist business analysts and unit managers with program administration. The position resides in the Information Management Bureau which comprised of three units Customer & Payment Management Digitization and Information Governance and will manage the Data and Records program. The position reports to the Unit Manager. This position does not supervise other staff.
Knowledge of:
- Data management
- Business administration
- Information systems management
- Communications
- Program management and project planning
- Public communication principles
- System and program support
- State and federal tax laws rules and regulations
Skills in:
- Research and analysis
- Technical troubleshooting
- Escalation and support techniques
- Accuracy and attention to detail
- Conflict resolution
- Microsoft programs and other data base applications
- Written Verbal and interpersonal communication.
You would be a great fit for this position if you have:
- Demonstrate selfmotivation and follow instructions.
- Provide timely customer service.
- Handling multiple priorities under deadlines
- Organize multiple tasks.
- Very detail oriented
- Follow instructions
Working Conditions
Work hours may exceed 40 hours from time to time including weekends.
Office environment.
Working outside.
Lifting is infrequent less than 15 pounds.
Travel is required must have a valid drivers license.
To be considered for any DOR position applicants must complete and submit their application online and upload any required documents. DOR is an equal opportunity employer. Women minorities and people with disabilities are encouraged to apply.
***This is an incomplete list of job duties. For a complete job description please contact Human Resources. or
(All computer systems and tax guidelines will be trained on the job.
REMOTE/TELEWORK: This position may be eligible to work from an approved worksite within the state of Montana. This position would be required to report to a Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisors approval to participate in the DOR Telework Program.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
HOW TO APPLY
To be considered for this position via the Apply Online button located on this posting. Be sure to mark your resume relevant in the attached application materials. Applications without resumes will not be considered.
Applicant Pool Statement:If another department vacancy occurs in this job title within six months the same applicant pool may be used for the selection.
Successful applicants are required to successfully pass DOR tax and background check(s).
State government does not discriminate based on race color national origin religion sex sexual orientation gender identity or expression pregnancy childbirth or medical conditions related to pregnancy or childbirth age physical or mental disability genetic information marital status creed political beliefs or affiliation veteran status military service retaliation or any other factor not related to merit and qualifications of an employee or applicant.
EDUCATION / EXPERIENCE
The minimum level neededon the first dayof work is
- High school diploma
- Two years of jobrelated experience
- Other combinations of educations and experience will be evaluated on an individual basis.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
