Assimilation Coordinator Assimilation

At Amazon were working to be the most customercentric company on earth. To get there the Global Engineering Services (GES) Launch Assimilation Team needs talented bright innovative and driven leaders. The key to this mission is strategic large scale project management initiatives that will allow us to scale our organization for the future in an extraordinary manner. The Assimilation Team is seeking a high caliber Assimilation Coordinator who enjoys working on challenging high impact problems. The idea candidate is excited about innovation and driving process improvements. They have a demonstrated history of handling complex problems and engaging with crossfunctional teams and numerous stakeholders directly and through influence. If you are looking for an environment where you can drive business innovation amidst various levels of ambiguity this is an exciting opportunity to join a rapidly growing team within Amazon.

Key job responsibilities
The Assimilation Coordinator supports the aforementioned programs and processes as part of the GES Launch Assimilation program for new and existing launch buildings across various Amazon entities ultimately ensuring the proper training of all managers and associates in preparation for a new launch. You will have the opportunity to work with and influence numerous crossfunctional stakeholders both inside and outside of GES with a direct impact to our internal customers on the Launch Assimilation Team. The Assimilation Coordinator will need to learn about process quickly and be able to manage small to medium projects endtoend. This individual should be proactive in addressing issues and be able to identify any gaps in tools and processes and suggest enhancements. In addition they should be agile to implement any changes to protocol in response to different needs and workflows and be able to communicate clearly with internal and external stakeholders. This individual will work directly with the Assimilation Program Managers GES Launch Team recruiting teams and multiple levels of leadership in existing sites as well as other teams to ensure that all travelers have the support needed to provide a positive experience while traveling.

A day in the life
Maintaining the Assimilation Standard Operating Procedures ensuring all plans and process are uptodate and communicated as required
Problem solving unique situations by utilizing various resources including team support SOP and leadership guidance
Identifying and communicating risks as needed
Collecting and analyzing surveys on Assimilation Team customer service support
Working crossfunctionally with multiple stakeholders
Pulling and reporting data from numerous databases (using Excel Access SQL Quicksight and/or other data management systems) to perform adhoc reporting and analysis as required
Organizing logistics with stakeholders travelers leadership teams from multiple sites and travel vendors to ensure all travelers are supported for the duration of their assignment
Frequent communications regarding changes status needs of the project via calls and email
Maintaining accuracy of project information and rosters
Maintaining different platforms of technology in order to conduct business efficiently. Examples are but not limited to the Assimilation Portal World Wide Testing Portal Asana Ingenii and other Amazon project/development tools

In this role you will:
Deliver results at the highest quality for actions related to STA AT LS and continuous improvement projects
Earn Trust with project stakeholders and lead alignment of all stakeholders during the sourcing timeline utilizing frequent communications regarding changes status needs of the project via calls and email
Deep dive errors and issues in order to identify correct root cause and prevent recurrences
Navigate an ambiguous environment and weigh long and shortterm solutions with limited guidance and an understanding of when escalations are required
Think Big to provide and implement solutions that solve recurring problems at the source
This role requires candidates to work one of the following shifts:
oSunday Wednesday or Wednesday Saturday:or
oSunday Wednesday or Wednesday Saturday:in local time zones
This role may require 10 travel.

Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular fulltime employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!

About the team
The Assimilation Teams mission is to commit to operational excellence by planning and executing logistics for new and existing buildings across the Amazon network. We serve as a liaison by providing support to our customers upholding standards to deliver consistently and effectively ensuring teams have the resources needed to be successful. The team provides support for Short Term Assignments (STA) Away Team (AT) and Labor Share (LS) programs in order to serve our customers.

Bachelors Degree or 2 years Amazon experience
12 years experience with MS Excel PowerPoint Word SharePoint and/or other Amazon technological platforms
12 years experience in a customer service role managing competing priorities providing solutions and resolving issues timely

Proven ability to work productively and efficiently in an independent setting
Global perspective and solid understanding of business and customer service objectives
Excellent attention to detail and work with the highest level of accuracy
Experience with business writing and constructive communication to peers and senior leadership teams
Proven ability to clearly communicate with managers and associates at all levels
Ability to meet or exceed department/team performance goals

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.