- Being a role model to ensure the exceptional DO & CO quality is delivered on time at Heathrow Airport with maximum efficiency in accordance with customer requirements
- Controlling all daily activities such as pick up times flight coordinator log sheet check sheets and delivery notes are checked and updated
- Preparing adequate handover to crew by submitting all paperwork (delivery notes) brief on menu changes SPMLs requests etc. Controlling the truck after offloading matching amount of loaded and offloaded carts
- Ensuring final checking of correct packing by sealing trolleys prior to leaving site
- Working closely with Transport and Dispatch department to ensure smooth and efficient delivery of goods to aircrafts
- Representing DO & CO on a daily basis with all external/ internal communication with our customers. You will be communicating and working closely with crew members on aircrafts to confirm all delivered goods are correct
- Ensuring operations adhere to all SOPs and ALL relevant Critical Control Points Health and Safety Food safety and all legal requirements
- Defining systems of working to ensure quality of product problems are resolved with solutions and continuous improvement initiatives are instigated
- Providing reports on productivity and other performance indicators to management
- Driving success by proactively managing team performance provide development and succession planning opportunities
Qualifications :
- Full UK Driving licence is mandatory for this role
- Strong customer service skills dedication to excellence and strong work ethic.
- Strong organizational analytical and communication skills required.
- Excellent time management and attention to detail skills required.
- Strong problem solving skills and ability to handle multiple tasks.
- Confident working in a team
- Flexibility in regards to your work availability is essential as the Operation run 7 days a week including evenings weekends and public holidays.
- Right to work in the UK
Additional Information :
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team you will have access to a range of benefits including:
- Competitive Salary
- Enjoy perks by referring your friends through our Refer a Friend Scheme
- Save money and time with On-Site Free Meals
- Expand your skills and knowledge through our in-house training opportunities.
- A business where you can have a real impact were not afraid of new ideas!
- Genuine career development opportunities both nationally and internationally
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race colour religion sex sexual orientation gender identity national origin veteran or disability status
#docolondon
Remote Work :
No
Employment Type :
Full-time