Senior Security Manager
Senior Security Manager
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Job Description
The Senior Security Manager (SSL) is responsible for ensuring contract compliance and achieving operational goals for Securitas in Seattle WA. This role includes liaising with client representatives mentoring subordinate managers and maintaining financial performance projections. The Senior Security Manager (SSL) will lead operations teams ensure the delivery of highquality security services and foster employee development.
Compensation and Benefits
Salary: $113300 annually
Benefits:
- Medical dental vision and life insurance
- 10 accrued vacation days 4 floating holidays and 6 sick days
- 401(k)
Essential Duties and Responsibilities
Strategic Vision and Business Operation Goals
- Develop and achieve weekly monthly and quarterly operational goals.
- Provide regular updates to senior leadership using tools like Salesforce and metrics reports.
- Collaborate with functional departments to meet business objectives.
- Participate in company and client initiatives committees and task forces.
Performance Management
- Recruit hire and retain top operations professionals.
- Set and monitor performance goals for security teams.
- Ensure timely completion of performance reviews development plans and improvement processes for employees.
Training & Development
- Identify and address performance gaps within teams.
- Ensure completion of all required training and encourage professional development.
- Conduct regular meetings to review goals share best practices and celebrate achievements.
Customer Service
- Deliver 100 customer satisfaction through frequent client engagement.
- Resolve customer servicerelated issues promptly and effectively.
- Stay informed about market trends industry developments and competitor activity to guide customer strategies.
Other Responsibilities
- Manage daily staffing and administrative functions for assigned locations.
- Conduct quality assurance inspections and monitor Security Officer performance.
- Serve as a liaison between Securitas and client representatives.
- Oversee the training and operations of Field Supervisors and Security Officers.
- Ensure compliance with company policies post orders and contract requirements.
Qualifications
- Bachelors degree in Criminal Justice Business Administration or related field is required.
- 46 years of professional experience.
- 57 years of law enforcement and/or military experience is required.
- Experience in security operations or scheduling is a plus.
- Current drivers license with a clean driving record.
- Strong customer service orientation with effective problemsolving skills.
- Proficiency in Microsoft Office Salesforce HRIS platforms and SmartSheet.
- Excellent verbal and written communication skills.
- Demonstrated ability to hire develop motivate and retain staff.
- Availability to respond to emergencies outside normal working hours.
If you are ready to take on this challenging and rewarding role we encourage you to apply and join our mission of making the world a safer place.
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin pregnancy genetic information disability status as a protected veteran or any other applicable legally protected characteristic.
#AFSSTA
Required Experience:
Manager
Employment Type
Full-Time
