New Student Coach Education Support Specialist III

Job Description
Position open until filled with priority placed on applications received by 06/21/2022. The New Student Coach is a vital role serving as a resource and guide to prospective students and applicants. The New Student Coach provides highquality service allowing prospective students to successfully complete the college onboarding process. New Student Coaches embrace a holistic model of care and use the case management approach to new student onboarding. New Student Coaches serve as the primary point of contact for a new student decreasing fragmentation of services and providing quality care across a continuum of enrollment requirements. The New Student Coach keeps prospective students engaged from the first point of contact through registration. The New Student Coach will provide guidance and direction for prospective and new students and support them from the moment of first inquiry decreasing the length of time spent from being interested in college to registering for college. This is accomplished by: downloading daily application reports monitoring prospective student and applicant progress throughout the enrollment process responding to all questions/inquiries providing information about Laurel Ridge Community College career and educational pathways and the enrollment process. The New Student Coach will also need to be able to recognize and report potential bogus applications. The New Student Coach collaborates with college colleagues to remediate barriers to prospective student enrollment with the goal of enrolling a prospect within 2448 hours of first inquiry. College New Student Coaches are not expected to be content matter experts; however they will have expertise in connecting with experts to allow for seamless onboarding. New Student Coaches will receive extensive training prior to meeting with students a toolkit for onthejob reference and required ongoing professional development throughout the year. This position is open until filled with consideration being given after 7 days. Telework According to DHRM policy 1.61 Teleworking effective July 5 2022 Virginia state employees will return to the workplace. Consistent with prepandemic policies telework may be an option for certain eligible positions. Eligible positions are determined by the type of work and job requirements of the position as defined by heads of agencies. Positions requiring more than two days of telework weekly will require approval from the Department of Educations Cabinet Secretary. Positions requiring more than two days of telework weekly require approval from the Office of the Governors Chief of Staff. Compensation and Benefits The hiring range for this position is $36000$45000. Salary will commensurate with education and experience. The position is classified staff and as such is eligible for the benefits package offered by the Commonwealth of Virginia for state agencies. For more information please visit . About Laurel Ridge Community College Watch: Grow with us as we become Laurel Ridge Community College Laurel Ridge Community College LRCC is a comprehensive nonresidential twoyear public institution of higher education with four locations the Fauquier and Middletown campuses the LurayPage County Center and the Vint Hill Site as well as outreach sites throughout the colleges service region. The service region includes the counties of Clarke Fauquier Frederick Page Rappahannock Shenandoah and Warren and the city of Winchester. LRCCs Middletown Campus and the LurayPage County Center are nestled within the Shenandoah Valley with easy access to a wide variety of outdoor recreational activities historical sites and a welcoming network of towns and cities where families grow and diverse businesses thrive. LRCCs Fauquier Campus and the Vint Hill Site are located within the Upper Piedmont region of Virginia. Situated in Fauquier County and located just 40 miles west of Washington D.C. this area offers the opportunity for living in a beautiful rural landscape with easy access to our nations capital. LRCC offers nearly 75 associate degree and certificate programs in a wide variety of disciplines as well as workforce training programs for employees and employers. LRCC offers a variety of day evening weekend and online classes. As one of the fastest growing community colleges in the Virginia Community College System VCCS LRCC serves more than 8400 unduplicated students through our credit courses and over 1300 employers through Workforce Solutions business and professional development programs. In terms of student enrollment LRCC is the seventh largest of the 23 colleges in the Virginia Community College System. LRCC is a consistently high performer in the performancebased funding metrics established by the Virginia Community College System. Celebrate with Us In the fall of 1970 LRCC opened its doors at the Middletown Campus to 577 students taking our first classes. Beginning in January 2020 LRCC celebrated 50 years of cultivating educational opportunities and economic vitality within our community. We look forward to reflecting on our past celebrating the present and moving forward with a renewed dedication to our community and student achievement. Fiscal year 2021 is one of the strongest years for the VCCS in recent state budget history. The G3 (Get Skilled Get a Job Get Ahead) program which went into effect on July 1 2021 provides funding for tuition fees books and other expenses for eligible low and middleincome students who are pursuing degrees in highdemand fields including health care information technology and computer science manufacturing and skilled trades public safety and early childhood education. Participants will be required to give back two hours of community service public service or work experience for each credit hour in which they are enrolled. Lawmakers allocated $5 million in the upcoming budget year to hire 60 additional muchneeded community college advisors to help new students enroll and successfully navigate the world of higher education. Additionally the legislature approved money to give state classified workers and college faculty (fulltime and adjunct) 5percent pay raises effective July 1 2021. VCCS leadership said it will work to ensure that P14 parttime employees also receive pay raises. LRCC continues to prepare for the future; our facility and campus improvement projects include the newly completed LurayPage County Center (Jenkins Hall) as well as the Hazel Hall Building currently under construction at our Fauquier Campus in Warrenton. Laurel Ridge Community College located in the Northern Shenandoah Valley and Piedmont regions is accepting applications for adjunct parttime faculty positions. Positions are appointed on a coursebycourse semester basis as needed. Responsibilities include teaching collegelevel courses which may include distance learning as well as oncampus teaching during the day evening and weekends. Laurel Ridge Community College Strategic Initiatives Your Expertise. Our Inspiring Culture. Enriching Lives and Community Vitality. We are an inclusive and engaged community and recognize the value that students faculty and staff from different backgrounds bring to the educational experience. These concepts are deeply embedded within our institution and governance systems and guided by strategic plans established through the Virginia Community College System and the college. Opportunity 2027 approved by the State Board for Community Colleges calls for Virginia Community Colleges to achieve equity in access learning outcomes and success for students from every race ethnicity gender and socioeconomic group. As we fully transition into our new identity as Laurel Ridge Community College we also embark on work guided by our own sixyear strategic plan. This plan Engage 2027 was created following a yearlong process involving many students staff faculty and community members. The thoughtful contributions of these stakeholders helped create the foundation for our local college efforts over the next six years. Engage 2027 rests on a foundation of four core concepts: Invite Include Innovate and Impact and calls for college stakeholders to recommit to building a more diverse and inclusive college that welcomes every student ensures every student success supports faculty and staff and leaves a strong enduring imprint on our communities. Alternative Hiring Process AHP In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide/upload their Certificate of Disability COD provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services DARS . Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability use this link: or call DARS at. The college is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a diverse environment and strongly encourages applications from women minorities individuals with disabilities and veterans. In compliance with the Americans with Disabilities Act ADA LRCC will provide if requested reasonable accommodation to applicants in order to provide access to the application interviewing and selection process. Please email for further information. Laurel Ridge Community College is an equal opportunity institution providing educational and employment opportunities programs services and activities. While honoring bona fide occupational exceptions as needed the college shall promote and maintain equal employment and educational opportunities without regard to race color religion disability sex sexual orientation gender identity ethnicity marital status pregnancy childbirth or related medical conditions including lactation age status as a veteran national origin or other nonmerit factors. The college also promotes a safe working environment and prohibits sexual misconduct including sexual violence and harassment.

Preferred Qualifications
Basic understanding of credit and noncredit program coordination processes policies rules and regulations Knowledge and understanding of academic and workforce programs

Work Schedule
This position will be a combination of daytime hours 8 a.m.5 p.m. and up to two evening shifts 10 a.m.7 p.m.. Occasional nights/weekends for special events.