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Position Summary
Manages one or more functional units within the Cash Services Department and assumes responsibility for the department in the Director or Managers absence. Ensures the appropriate circulation of a significant value of currency/coin inventory to meet the needs of financial institutions and public citizens during normal operations and periods of contingency events. Develops trains counsels and evaluates subordinates. Addresses operational problems by identifying and implementing viable resolutions. Maintains extensive technical knowledge and ensures proper application of all Cash governing procedures including Custody Control Standards Treasury Currency Operational Manual District Procedure Manual and other Cash governing documents. Performs and/or directs procedural and financial audits of operating units and recommends develops and implements programs to improve quality and enhance productivity.
Key Responsibilities:
Recommends develops and implements programs to improve quality and enhance productivity. Monitors department performance in relation to established productivity and quality standards to achieve maximum operational efficiency. Performs and/or directs operational studies and analyses. Addresses operational problems by identifying and implementing viable resolutions. Provides excellent customer service through effective communication with financial institutions regarding problem issues and subsequent solutions.
Develops and administers subordinate supervisory and operations personnel. Directs and/or conducts training in operation procedures and controls to enhance performance and ensure strict compliance with all applicable regulatory guidelines. Prepares and administers indepth performance evaluations. Counsels/coaches staff on performance and personnel related matters. Recommends salary actions and recognition for employees. Proposes and/or administers disciplinary action as needed.
Manages one or more functional units within the Cash Services Department and assumes responsibility for the department in the Director or Managers absence. Ensures the appropriate circulation of a significant value of currency/coin inventory to meet the needs of financial institutions and public citizens during normal operations and periods of contingency events. Contributes to the development of department goals objectives and programs. Provides input into the departments annual operating budget.
Provides technical assistance to staff and field engineers. Performs testing of highly technical processing equipment to ensure conformity with all applicable Treasury Board of Governors Federal Reserve System and District regulatory policies and procedures. Coordinates equipment maintenance/repair with field engineers and other outside contractors. Performs supervisory duties as prescribed in the Treasury Currency Operations Manual.
Reviews and tests procedures and controls to ensure accurate unit audits. Monitors compliance with controls standards and operational guidelines. Performs and/or directs procedural and financial audits of operating units offsite coin terminals strategic inventory locations custodial inventory sites and outsourced depots to ensure deficiencies are corrected in a timely manner. Ensures staff members review controls and procedures and receive adequate training and ensures procedure manuals are maintained in current status. Compiles and reviews statistical data for the Difference Trend Analysis. Monitors and approves department expenses.
Assists in management oversight responsibilities for offsite Bank assets and operations. Represents the department to deposit institutions and other groups. Prepares and distributes operations bulletins and procedures.
Education: High School Diploma or GED; Associates Degree or 2 years equivalent experience preferred
Experience: Two to Five years preferred
Knowledge Areas:
Production Management
Mechanically Inclined
Technical Skills:
Good written/oral communication
PC Skills Office Suite
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
Comprehensive healthcare options (Medical Dental and Vision)
401K match and a fully funded pension plan
Paid vacation and holidays; flexible work environment
Generously subsidized public transportation
Annual tuition reimbursement
Professional development programs training and conferences
And more
This is not necessarily an exhaustive list of all responsibilities duties performance standards or requirements efforts skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies rush jobs change in workload or technological developments).
The Federal Reserve Bank of Atlanta is an equal opportunity employer.
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.
Required Experience:
Manager
Full-Time