Server Assistant - Full Time

Are you ready to be part of the iconic Fairmont Hotel Vancouver a historic landmark in the heart of the city Join our prestigious team and elevate your career with a globally recognized luxury brand. Enjoy exclusive perks a competitive wage and a comprehensive benefits package while contributing to a legacy of excellence. Become part of something truly extraordinary!

Server Assistant

As a Server Assistant youll play a key role in ensuring a smooth and exceptional guest experience by supporting both the frontofhouse and heartofhouse teams. Your efforts will directly contribute to delivering the outstanding service and exquisite cuisine that distinguish us as a premier destination.

Whats in it for you:

• An inclusive empowering and positive company culture where people are at the heart of everything we do
• The chance to have fun at work alongside passionate hospitality professionals committed to creating a welcoming environment for all
• Competitive pay starting at $19.82 per hour with an increase to $24.78 after successful completion of the probationary period
• Complimentary meals during your shift through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50 off at our dining destinations in Vancouver Victoria and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health paramedical dental vision life and disability insurance for those meeting eligibility requirements
• Companymatched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary hotel stay for newly hired colleagues with breakfast for two through our BE OUR GUEST program
• Colleague benefit card offering discounted room and food & beverage rates at Accor properties worldwide for you and your family
• The opportunity to work in a luxury hotel environment within a Vancouver heritage building with a historic legacy dating back to 1939
• Learning programs through our Academies designed to sharpen your skills
• Opportunities to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Consistently offer thoughtful professional and proactive guest service
• Ensure service essentials quality and service standards are met throughout the guest experience from arrival to departure
• Set up mise en place side stations tables and table settings according to standards
• Support colleagues during service to ensure a consistent guest experience including running food refreshing beverages and cleaning/resetting tables
• Maintain a clean inviting and consistent dining room atmosphere by setting furniture and tables appropriately
• Develop comprehensive knowledge of beverage lists promotions menu items and preparation methods
• Assist guests with menu items in an informative engaging and helpful manner
• Handle guest concerns swiftly and graciously offering remarkable recovery and a commitment to continuous improvement
• Be aware of guests dietary restrictions and allergies ensuring clear communication within the team
• Provide personalized and elevated service in the Private Dining Room when scheduled
• Stay informed about current promotions and loyalty program offerings
• Follow all safety and sanitation policies when handling food and beverages
• Perform other duties as assigned

Qualifications :

To be successful in this role we ask that you have:

• A servicefocused personality with at least one year of experience in a highvolume upscale restaurant
• Previous experience in a luxury hotel environment is preferred
• The ability to focus attention on guest needs remaining calm courteous and professional at all times
• Strong communication interpersonal and problemsolving skills
• Proven ability to multitask and manage multiple priorities in a fastpaced environment
• Ability to work well under pressure while maintaining service standards
• A collaborative team spirit and the ability to work cohesively with others
• High responsibility and reliability with impeccable grooming and professionalism
• Knowledge of wine spirits beer cocktails and specialty coffees
• Valid Serving It Right Certification
• The ability to work a flexible schedule including weekends holidays evenings and rotating shifts
• Proficiency in English both spoken and understood at a professional working level

Physical Aspects of Position (include but are not limited to): 

• Constant standing and walking throughout the shift
• Frequent lifting and carrying up to 30 lbs.
• Frequent kneeling pushing and pulling
• Frequent ascending or descending ladders stairs and ramps
• Proven ability to carry three entre plates or more at one time

Additional Information :

Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS

Remote Work :

No

Employment Type :

Fulltime