Business Support Team Lead
Business Support Team Lead
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Job Description
Were excited to announce that we are hiring for a Business Support Team Lead to manage a team of business assistants who perform essential business support tasks. This role focuses on overseeing and optimising core business technical and administrative processes driving continuous improvement and ensuring efficient operations in support of the Jealotts Hill site. The role is crucial in engaging with stakeholders ensuring highquality service delivery. developing team members and implementing innovative solutions to enhance productivity and effectiveness. Responsibilities will include:
- Embedding a continuous improvement approach to business support activities to improve the customer experience at all touch points
- Identifying innovative solutions to drive automation and efficiency in underlying processes
- Demonstrating strong change management leadership and communication as the business support team and site needs evolve.
- Lead the personal and professional development of the business support team to enable them to perform their responsibilities to a high standard promoting a growth mindset and identifying skills gaps and training needs.
- Developing and owning a succession plan for key roles and building resilience for essential activities.
- Ensuring the business support team maintain auditable records of all activities policies and procedures.
- Playing a leading role in exchanging knowledge thinking and good practices across the Crop Protection R&D business partnering with other relevant professionals and business leaders.
Qualifications :
- Strong knowledge of office management principles task management diverse administrative processes and business operations.
- Advanced proficiency in communications workflow and business software platforms (e.g. Microsoft Office Suite SAP Ariba ServiceNow etc).
- Strong experience in administrative or business support roles with proven experience in a leadership position with an ability to motivate and develop others.
- Detailoriented with a passion for highquality customerfocused delivery.
- Demonstrated ability in building developing and leading a customer centric team while driving continuous improvement.
- Strong analytical and problemsolving skills and experience.
- Excellent communicator adept at prioritizing tasks leading change and adapting to changing requirements
- Experience in process improvement methodologies and project management is desirable.
Additional Information :
Our site
Jealotts Hill International Research Centre UK is situated in pleasant semirural surroundings between Bracknell and Maidenhead and is the place of work for approximately 800 Syngenta scientists and support staff. Jealotts Hill is one of the main global research and development sites and key activities include research into discovery of new active ingredients new formulation technologies product safety and technical support of our product range.
What we offer
- Extensive benefits package including a generous pension scheme bonus scheme private medical & life insurance.
- Up to 31.5 days annual holiday.
- A position which contributes to valuable and impactful work in a stimulating and international environment.
- The chance to work as part of a global team to address the current and future needs of the agricultural sector.
- Learning culture and wide range of training options.
Syngenta has been ranked as atop 5 employer and number 1 in agriculture by Science Journal.
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment hiring training promotion or any other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status. Learn more about our D&I initiatives here: Hill has Disability Confident certification.
We are committed to making all stages of our recruitment process accessible to all candidates and our Jealotts Hill site are a Disability Confident Level 2 Employer. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we can to support you.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
