Project Management Assistant

The Project Management Assistant supports the Project Management staff in servicing clients to meet the laboratory mission.

Essential Duties and Responsibilities:

• Project setup
• Creates bottle orders
• Schedules courier or field sampler if needed
• Confirms nonEurofins TestAmerica subcontract labs are on the approved list and set up as vendors for existing work
• Generates accounting software requisition when sending subcontract samples
• Sample Receipt
• Reviews login
• Generates subcontract paperwork
• Sends client sample receipt confirmation
• Reviews draft invoice
• Confirms that any client needed information (purchase order project number etc. is recorded in LIMS for invoicing
• Reporting
• Creates and issues final report by client due date
• Issues final data package
• State reporting forms and submission
• Data upload
• Compiles case narrative
• Invoicing
• Reviews final invoice before issuing to client
• Generates credit/debit memos as needed
• Submits credit/debit memos for approval
• Submits approved credit/debit memos to client if needed
• Submits revised invoices

Qualifications :

Education: Associates degree (four years clientrelationship/client service experience may substitute for degree) Experience: 13 years business experience required Prefer bench chemist experience

Ability and Skills: 

• Eurofins TestAmerica services products testing capabilities technology production and support systems
• Program specifications and laboratory procedures
• Environmental regulations
• Process improvement methods
• Laboratory methods and techniques
• Work acceptance policy
• Process improvement methods
• Computers word processing database software
• General mathematics
• Eurofins TestAmericas Quality Assurance Program Plan
• Basic Knowledge of Laboratory LIMs
• Strong interpersonal skills
• Effective problemsolving skills
• Strong oral and written communication skills
• Customer service/client relations
• Strong organizational skills
• Negotiation
• Conflict resolution
• File maintenance/organization
• Computer skills using routine software applications such as Outlook Office Excel Word Access and PowerPoint.
• Proven client service skills
• Employ customer service skills to resolve client problems
• Communicate effectively at all levels of the organization
• Confront and successfully resolve daytoday problems
• Maintain professional demeanor when working with clients
• Attention to Clients: Demonstrates a desire to understand customer needs; listens to what customers are saying and asks questions as appropriate; demonstrates awareness of client goals. Follows up with clients during projects and following project completion; keeps clients up to date about decisions that affect them; seeks the comments criticisms and involvement of clients; adjusts services based on client feedback.
• Technical Familiarity: Seeks information from a variety of sources in a variety of ways to respond to clients technical questions about the project and to effectively communicate project status.

Additional Information :

Position is fulltime Monday Friday 8 am 4:30 pm with overtime as needed. 

Eurofins Environment Testing (USA) provides a compensation range for informational purposes the actual base salary may vary based upon but not limited to relevant experience and skill set base salary of internal peers business sector and geographic location.

To learn more about Eurofins please explore our website .

We support your development! Do you feel you dont match 100 of the requirements Dont hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression race nationality age religion sexual orientation disability and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025 through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Remote Work :

No

Employment Type :

Fulltime