Police Services Support Specialist - Police Department PIA Section
Police Services Support Specialist - Police Department PIA Section
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Job Description
POSITION SUMMARY/CLASS DESCRIPTION
Howard County:
Conveniently located in the heart of central Maryland between Baltimore and Washington Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.
Howard County Government:
Howard County Government is a leader in innovation best practices and sustainability. It is consistently ranked as one of the best places to live and work in the country. In 2024 Howard County Government received a recordbreaking 63 Achievement Awards from the National Association of Counties (NACo) the most awards in the state of Maryland and the fifth highest in the nation as compared to more than 3000 counties. NACo Achievement Awards are the premier national honor to recognize innovative and transformative programs that provide new services for county residents improve existing programs upgrade working conditions and enhance citizen participation and public policy making.
What are we looking for
We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.
What youll like most about working at Howard County Government:- We are committed to workplace excellence in every area of County government.
- We have a highly talented diverse and inclusive workplace. Your input will not only be heard but it will be encouraged!
- We offer competitive compensation and great benefits including medical retirement and wellness programs.
- As a member of the Howard County Government team youll be helping drive our culture and directly impact what makes us an amazing place to work.
This position includes supervision of staff within the Information Management Division including employees completing tasks assigned to the Public Information Act (PIA) Unit. This position would perform specialized duties involved in the administration maintenance and dissemination of sensitive departmental records. Must apply extensive knowledge of the Maryland Public Information Act (PIA) Freedom of Information Act (FOIA) and other applicable laws to manage requests for criminal justice records. Delegates and monitors job assignments to ensure the smooth operation of the Public Information Act Section; executes a variety of tasks associated with standardized record management principles legal deadlines state compliance of record retention public record release and the management of information management systems and programs.
STARTING SALARY HIRING RANGE:
$32.95 $36.03
$68542 $74934
CLASS DESCRIPTION:
Performs intermediate professional level investigative support work which may include supervisory responsibility. Work may include chemical testing analysis and determination of unknown substances in support of criminal investigations; analysis of traffic and criminal intelligence information; preparing giving and interpreting polygraph examinations. May testify as an expert witness.ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other related duties may be assigned.
Works and cooperates with coworkers and supervisors at all levels.
Learns and performs all essential job functions accurately.
Prepare comprehensive operations and maintenance of record management functions inclusive of records storage retrieval and release in compliance with applicable regulations and laws.
Manage daily operations and conduct quality control checks utilizing hands on review and programmatic research for the purpose of ensuring that tasks are performed accurately and timely. Maintain records management security protocol and confidentiality. Complete assign and facilitate various records management processes and ensure accurate and complete resolution of tasks. Assist subordinates with problem solving strategies.
Manage Maryland Public Information Act (PIA) and Freedom of Information Act (FOIA) requests; ensure timely identification redaction and release of criminal justice records. Direct staff responsible for the collection categorization redaction release and retention of criminal justice records.
Coordinate the processing of subpoena and State Attorneys Office requests for police department records within the specified timeframe to meet the court deadline.
Evaluates office procedures and recommends changes; implements approved policy and procedure changes. Provide oral briefings and presentations.
Answers inquiries explains regulations procedures policies applicable laws and similar items. Maintain positive and productive professional contact with analytical counterparts the public and agencies associated with the criminal justice system.Review incoming correspondence and prepare appropriate replies to a variety of inquiries; receives investigates and resolves complaints as necessary.
SUPERVISORY RESPONSIBILITIES:
Directly supervises employees in the Police Information Management Division. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Supervisory responsibilities include: interviewing and training employees; managing leave and overtime; planning assigning and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.MINIMUM REQUIRED EDUCATION/EXPERIENCE
Bachelors Degree and one 1 year of related experience or equivalent combination of education and experience.
PREFERRED EDUCATION KNOWLEDGE SKILLS AND ABILITIES:- Demonstrated research capabilities verbal and written communication skills and the ability to plan organize prioritize and coordinate work assignments of subordinate employees.
- Ability to apply mathematical reasoning and logical critical thinking in order to identify the correct strategy to use in order to produce a responsive work product.
- Skill in organizing and maintaining control over a secure and confidential records environment. Knowledge of computerized records management systems data extraction methods and applicable legal requirements.
- Must obtain and maintain NCIC/METERS CN1 Certification.
- Experience and knowledge of Maryland Public Information Act Federal Freedom of Information Act regulations regarding electronic records protections applied to personal identifying information (PII) COMAR regulations and other record/data release laws and regulations.
- Proven capability to make sound analytical assessments and decisions. Experience in the utilization of innovative strategies to implement technological advances monitor changes to the technology environment as it pertains to FOIA PIA and subpoena tracking. An understanding of hardware and software components and their connectivity to data networks and electronic storage. Ideal candidate should have a high level of organization skills must be able to prioritize and accomplish assignments/tasks on schedule work independently to resolve issues work effectively in a team environment have excellent interpersonal and communication skills be able to understand and explain technical programs and legal application to the criminal justice records and has excellent oral and written communication skills.
- Familiarity and experience in a law enforcement organization.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to use hands to touch handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; climb or balance; and stoop kneel crouch or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision depth perception and ability to adjust focus.
The office environment is usually quiet.
LANGUAGE SKILLS MATHEMATICAL SKILLS AND REASONING ABILITY:- Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
- Ability to read and follow applicable State and Federal laws.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of the organization.
- Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume.
- Ability to apply concepts of basic algebra and geometry.
- Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to effectively use statistical analysis to draw conclusions.
CERTIFICATES LICENSES AND REGISTRATIONS
Possession of a valid drivers license.
NCIC/METERS CN1 Certification.
ADDITIONAL INFORMATION:
TO APPLY:You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted.
Selected candidates may be subject to drug screening background screening and reference checks.
At time of application please submit a copy of any college degree coursework licenses or certifications that you have referenced on your who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service such as the National Association of Credential Evaluation Services or World Education Services: International Credential Evaluation County Government is not sponsoring employees in application of the H1B Visa or providing an extension of an existing H1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.
Howard Countyis an Equal Employment Opportunity Employer and we are committed to a workplace that values diversity equity and inclusion. The County prohibits discrimination on the basis of race color religion age sex ancestry creed national origin disability status genetics marital statusmilitary service sexual orientation gender identity/expression or any other characteristic protected by federal state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at .Requests for accommodations should not be attached to the application.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
