Office Assistant 2 PCN 121763
Office Assistant 2 PCN 121763
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description
- This position is open to Alaskan Residents only.Please check our residency definition to determine if you qualify.As Office Assistant 2 (OA 2 for the Recruitment Unit you will be responsible for answering phones responding to email messages and handling correspondence from potential Trooper Deputy Fire Marshall and Court Services Officer applicants. The OA 2 will need to learn about the Department of Public Safety (DPS) hiring process and be familiar with common questions received by applicants who are seeking more information about how to apply and navigate the hiring process. Additionally as the OA 2 you will learn to build complex digital packets that contain the applicants personal information search databases contact military organizations and assist in setting up a file to be used by a background investigator to conduct a thorough background investigationWHAT YOU WILL BE DOING:
OUR ORGANIZATION MISSION AND CULTURE:
The Department of Public Safety (DPS) strives to preserve the peace enforce the law prevent and detect crime and protect life and property. As a member of DPS you would be instrumental in ensuring this mission is met by providing direct support for law enforcement activities.THE BENEFITS OF JOINING OUR TEAM:
As a member of one of the most unique law enforcement agencies in the nation you will be part of a team that embraces the core values of loyalty integrity courage compassion leadership and accountability as they serve Alaska. In this fastpaced environment you will work with a phenomenal team of professionals both civilian and commissioned.THE WORKING CONDITIONS YOU CAN EXPECT:
The position is located at the Department of Public Safety Headquarters in Anchorage nestled at the foot of the beautiful Chugach Mountains. The daily work environment consists of a small team of taskdriven individuals. The incumbent will work closely with team members to support the mission
WHAT WE ARE LOOKING FOR:THE DESIRED STRENGTHS MUST BE REFLECTED IN YOUR EXPERIENCE LISTED IN YOUR APPLICATION PROFILE TO PROCEED IN THE HIRING PROCESS- Customer Service:Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Interpersonal Skills: Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race gender disabilities and other individual differences.
- SelfManagement:Sets welldefined and realistic personal goals; displays a high level of initiative effort and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
- Speaking:Uses correct English grammar to organize and communicate ideas in words that are appropriate to listeners and situations; uses body language appropriately.
- Oral and Written Communication: Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral and written presentations; listens to others attends to nonverbal cues and responds appropriately.
The Department of Public Safety strives to preserve the peace enforce the law prevent and detect crime and protect life and property. All positions support or carry out the Departments mission. If our mission interests you and this position embodies your strengths please consider joining our team.More information about the Department of Public Safety can be found on our website: Qualifications
High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.
Substitution:
Education from an accredited college may substitute for the required experience 3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
Special Note:
High school diploma equivalent means one of the following: 1 a G.E.D.; 2 completion of any basic adult education course equivalent to 480 class hours 16 weeks at 30 course hours per week); 3 acceptance in full standing by an accredited college or university; 4 highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular drivers license and be 18 years of age or older.
Some position in this class may require skill in typing. Recruitment and selection may include this requirement.Additional Required Information
COVER LETTER
A cover letter is NOT required for this position.Your complete application will be used to determine which applicants will advance to theinterview phase of the recruitment and selection process.
AT TIME OF INTERVIEW
At time of interview applicant must provide:- If using postsecondary education to meet the minimum qualifications a copy of your transcript(s). Unofficial copies are acceptable but must have the institution name/URL listed on the transcript.
- Two 2 most recent evaluations (if available)
This position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction or who may be a fugitive from justice. Additionally a security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application or security clearance.- BACKGROUND CHECK
This position requires the incumbent to submit to a fingerprint based criminal history background check. Due to the sensitive nature of this position and required access to APSIN an applicant with criminal convictions will not move forward in the selection process.
- CONFIDENTIALITY AGREEMENT
The successful candidate will be required to read understand and agree to via signature an agreement of confidentiality concerning the work commonly encountered within the Department of Public Safety to qualify for this position.
EDUCATIONTo verify education is being used to meet and/or support the required minimum qualifications/competencies you must fill in the Education section of the application. If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. ApplicantsmustmeetAlaska Residency Requirementsin order to be considered for employment at this time.WORK EXPERIENCE
Applications will be reviewed to determine if minimum qualifications are met. Thereforeall work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package. Please include the employers name your job title dates of employment and whether the employment was full or parttime. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
MULTIPLE VACANCIES
This recruitment may be used for more than one 1 vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety 90 days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please callorin Juneau or TTY: Alaska Relay 711 oror correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201 Juneau AK. The State of Alaska is an equal opportunity employer.
NOTICE
If you choose to be contacted by email please ensure your email address is correct on your application and that the spam filter will permit email from the govermentjobs domains. For information on allowing emails from the governmentjobs domains visit the Lost Password Help page located at ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at(toll free) orif you are located in the Juneau area. Requests for information may also be emailed to
Contact Information
For specific information in reference to the position please contact the hiring manager: Miranda Varvil Administrative Assistant 2
Employment Type
Remote
Company Industry
Key Skills
- Typing
- Microsoft Office
- Data Entry
- Customer Service
- Computer Skills
- Microsoft Outlook
- QuickBooks
- Office Experience
- 10 Key Calculator
- Front Desk
- Filing
- Administrative Experience
