At Amazon were committed to being the most customercentric company on earth and food safety is a critical part of that mission. Were seeking a dynamic organized selfstarter to join our North America Food Safety and Compliance team as Principal Risk Manager External Engagement and Trust. In this pivotal role youll position Amazon as a trusted leader in food safety enhancing customer trust and product safety while navigating complex regulatory landscapes. This is your opportunity to make a significant impact on millions of customers and shape the future of food safety.
We are looking for a dynamic organized selfstarter to join our North America Food Safety and Compliance team as Principal Manager External Engagement and Trust. This role will position Amazon as a trusted leader in food safety enhancing customer trust and product safety while mitigating regulatory risks. To be successful in this role you must have excellent communication skills strong customer obsession and a track record of operating in a dynamic environment. You must also be comfortable dealing with ambiguity be willing to take the lead in solving crossfunctional business problems and feel motivated by a fastpaced startup environment where having an ownership mindset is critical to success.
Key job responsibilities
Work crossfunctionally with internal (e.g. business compliance public policy and legal) and external partners (e.g. regulatory agencies industry and consumer groups) to understand safety customer trust and regulatory risks applicable to Amazons Grocery business.
Develop and maintain subject matter expertise on applicable food safety regulations (e.g. FSMA Food Code) emerging issues and industry benchmarks.
Manage decisionmaking with a data driven approach; design and monitor important safety customer trust and compliance metrics.
Design the food safety external engagement and trust strategy for the organization generate a clear vision for the team and effectively deliver for customers against it.
Utilize strong judgement in prioritizing and balancing risk management and customer trust concerns with organizational needs.
Exhibit leadership to meet a high bar.
Outcomes are improved customer trust metrics reduced regulatory risks and enhanced industry reputation.
A day in the life
In this role you will leverage your food safety expertise to develop and implement a strategy for external engagement and brand trust. You will work with various internal and external stakeholders to identify and rectify key safety customer trust and compliance issues. This fastpaced role requires a balance of strategic thinking and analytical skills.
About the team
The North American Food Safety Team designs enhances and governs food safety programs that drive safety customer trust and compliance to support scalable business growth. We collaborate across stakeholder groups to drive food safety standards culture and trust. We leverage metrics and technology for continuous improvement. Our initiatives ensure the safety of products for millions of customers.
Bachelors degree
10 years experience interpreting and applying legislation and policy
Experience in Food Safety & Compliance
5 years responding to or working closely with regulators
5 years experience working crossfunctionally with internal teams (e.g. business public policy) and external associations
Program management experience
Demonstrated track record of building successful thirdparty advocacy and partnerships
Excellent written and verbal communication skills
Ability to design and interpret meaningful KPIs and metrics
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129800/year in our lowest geographic market up to $214500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.