Sr Program Manager EV In-Life Services AMZL Field Support
Sr Program Manager EV In-Life Services AMZL Field Support
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 104100 - 185000
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic tactical crossfunctional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans developing processes coordinating and driving and communicating to senior management on status risks and process/product changes. Crossteam coordination project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience combined with deep analytical capabilities and a keen sense of innovation to lead complex projects from conception to completion.
We are actively seeking an experienced (Senior) Program Manager with a strong background in strategic planning to lead key initiatives that align with our longterm business objectives. This role is ideal for individuals who excel in transforming strategic visions into actionable plans and guiding those plans to fruition.
In this role you will be responsible for program strategies including the development and of detailed project roadmaps. Your expertise in strategic planning will be essential in identifying critical business opportunities and challenges and in devising innovative solutions to address them. You will work closely with various internal teams and stakeholders harmonizing different perspectives and ensuring cohesive efforts towards common goals.
Key job responsibilities
Manage and oversee various crossfunctional programs ensuring successful delivery.
Develop and refine program strategies effectively leading and motivating teams.
Set clear objectives for programs leveraging data analytics to drive improvements and achieve metrics.
Navigate and resolve ambiguities in business scenarios applying creative problemsolving skills.
Foster collaboration with internal and external partners to optimize resource allocation and project success.
Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
Bridge gaps in team dynamics processes and systems preventing common project pitfalls.
Identify and mitigate risks preventing them from escalating into major issues.
Regularly communicate with senior managers business leaders and other stakeholders to support key business initiatives.
Develop implement and oversee KPI reporting for a program portfolio ensuring clear visibility of milestones and project performance.
Manage and communicate project budgets effectively.
A day in the life
Amazon Logistics mission is to provide the best last mile customer experience delivering each package to the customers doorstep through delivery options including locker in car and inhome delivery and speed. In order to provide this experience to our customer Amazon Logistics works closely with Last Mile Delivery Service Partners and Delivery Associates who operate a fleet of vehicles for last mile delivery.
Amazon is looking for a Senior Program Manager EV InLife Services to optimize service performance of our electric fleet. This leader will manages all of the maintenance repair and service quality data flows for our current EV fleet. This leader will initiate new data flows for new EV models we are adding to the fleet in new geographies and from new OEMs. This leader will analyze trends and communicate opportunities for product and service improvements with our engineering teams. This leader will work directly with EV OEMs to problem solve and prioritize vehicle repairs and service technician capacity. The Senior Program Manager EV InLife Services will partner with both internal and external stakeholders to develop strategies to minimize downtime and maximize vehicle availability to safely deliver packages to the customer doorstep.
This position requires experience in customer focus and in project/program management skills and data. Senior Program Manager EV InLife Services will have experience to apply critical thinking problemsolving improve processes and manage multiple priorities. The individual will need to work in close partnerships with internal and external stakeholder groups.
This role is based in Nashville TN. May require some onsite visits 10 travel).
About the team
The team defines the strategy of EV fleet service maintenance and repairs owns the processes infrastructure and tech required for the DSPs to operate the last mile fleet safely and economically. The team owns the development piloting and integration of service maintenance and repairs programs.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are actively seeking an experienced (Senior) Program Manager with a strong background in strategic planning to lead key initiatives that align with our longterm business objectives. This role is ideal for individuals who excel in transforming strategic visions into actionable plans and guiding those plans to fruition.
In this role you will be responsible for program strategies including the development and of detailed project roadmaps. Your expertise in strategic planning will be essential in identifying critical business opportunities and challenges and in devising innovative solutions to address them. You will work closely with various internal teams and stakeholders harmonizing different perspectives and ensuring cohesive efforts towards common goals.
Key job responsibilities
Manage and oversee various crossfunctional programs ensuring successful delivery.
Develop and refine program strategies effectively leading and motivating teams.
Set clear objectives for programs leveraging data analytics to drive improvements and achieve metrics.
Navigate and resolve ambiguities in business scenarios applying creative problemsolving skills.
Foster collaboration with internal and external partners to optimize resource allocation and project success.
Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
Bridge gaps in team dynamics processes and systems preventing common project pitfalls.
Identify and mitigate risks preventing them from escalating into major issues.
Regularly communicate with senior managers business leaders and other stakeholders to support key business initiatives.
Develop implement and oversee KPI reporting for a program portfolio ensuring clear visibility of milestones and project performance.
Manage and communicate project budgets effectively.
A day in the life
Amazon Logistics mission is to provide the best last mile customer experience delivering each package to the customers doorstep through delivery options including locker in car and inhome delivery and speed. In order to provide this experience to our customer Amazon Logistics works closely with Last Mile Delivery Service Partners and Delivery Associates who operate a fleet of vehicles for last mile delivery.
Amazon is looking for a Senior Program Manager EV InLife Services to optimize service performance of our electric fleet. This leader will manages all of the maintenance repair and service quality data flows for our current EV fleet. This leader will initiate new data flows for new EV models we are adding to the fleet in new geographies and from new OEMs. This leader will analyze trends and communicate opportunities for product and service improvements with our engineering teams. This leader will work directly with EV OEMs to problem solve and prioritize vehicle repairs and service technician capacity. The Senior Program Manager EV InLife Services will partner with both internal and external stakeholders to develop strategies to minimize downtime and maximize vehicle availability to safely deliver packages to the customer doorstep.
This position requires experience in customer focus and in project/program management skills and data. Senior Program Manager EV InLife Services will have experience to apply critical thinking problemsolving improve processes and manage multiple priorities. The individual will need to work in close partnerships with internal and external stakeholder groups.
This role is based in Nashville TN. May require some onsite visits 10 travel).
About the team
The team defines the strategy of EV fleet service maintenance and repairs owns the processes infrastructure and tech required for the DSPs to operate the last mile fleet safely and economically. The team owns the development piloting and integration of service maintenance and repairs programs.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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