eCommerce Product Engineering Lead

One of the bestknown names in cruising Princess is the worlds leading international premium cruise line and tour company carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cant. The Love Boat promises something for everyone.

Were looking for an amazing Lead eCommerce Product Engineering to fill this role which is based in our Fort Lauderdale office. Youll be responsible for leading and overseeing development testing and deployment of our digital platform. Additionally you will be responsible for leading digital innovation and technical strategy for our guestfacing web applications.A customer mindset with positive relationships throughout the organization and excellent delivery are key attributes for this role.

Heres a summary of what Princess is looking for in its Lead eCommerce Product Engineering. Is this you

Responsibilities

• Oversee development testing and deployment of highquality software solutions while ensuring adherence to best practices and standards.
• Use engineering principles to conduct technical investigations involved with the modification of material; component; or process specifications and requirements.
• Responsible for all aspects of eCommerce Web product engineering including vacation smart search cruise online reservations amend reservations precruise purchases and CMS modules to drive innovation and increase direct and onboard revenue.
• Collaborate with stakeholders and partners (ie PMO IT Enterprise Architecture Marketing Security and Data teams) to ensure technology alignment product success and predictable delivery.
• Collaborate with the downstream Operations Team to drive operational excellence for our eCommerce Websites. Accountable for ensuring availability performance and compliance of customerfacing web sites.
• Collaborate with stakeholders and partners (ie PMO IT Enterprise Architecture Marketing Security and Data teams) to ensure technology alignment product success and predictable delivery.
• Collaborate with the downstream Operations Team to drive operational excellence for our eCommerce Websites. Accountable for ensuring availability performance and compliance of customerfacing web sites.
• Develop team target metrics.
• Track the performance of the scrum teams implementing performance improvement strategies when necessary. Oversee quality control and lifecycle management processes ensuring their continual improvement.
• Manage software development processes across multiple application development disciplines for software technology product lines.
• Develop risk identication and mitigation strategies associated with the architecture and coding process.
• Foster a culture of creativity collaboration inclusion innovation and excellence while continuously elevating the quality and caliber of our product development organization.
• Establish and ensure best practices for the software development lifecycle including solution engineering build and test inclusive of test automation.
• Manage vendor relationship for sourcing Web engineering talent managed services and strategic partners (i.e. Adobe Akamai). Leveraging onsite/offshore resources for efficiency.
• Directly influences technical timeline for delivery of revenuegenerating features & products online for ticket and onboard revenue.
• Through self service capabilities drives a reduction in service call volume
• Directly oversees web operations to proactively improve online customer experience

Requirements

• Bachelors Degree Engineering Computer Science/Math
• 10 years delivering technology products
• 5 years leading engineering solutions E2E
• 8 years delivering large scale consumer facing system solutions
• 3 years Adobe Experience Manager SAP Hybris MongDB and Algolia required
• 58 years of experience in web technologies like Javascript Ajax Bootstrap React Java Spring Boot GraphQL
• Proven ability to build productive collaborative relationships motive team members and instill a positive cando attitude
• Must have strong experience leading engineering/technology professionals
• Strong understanding of Web UI Technologies and frameworks such as React and Angular
• Proven experience on Product Testing and driving result through iterative testing
• Strong experience and understanding of Serverless Architecture
• Strong experience with REACT
• Strong experience and understanding of Event Driven Architecture
• Experience in the planning analysis and design of software application strategies
• Extensive knowledge of the system development life cycle the customer areas functions and systems and application program development alternatives
• Should have a deep understanding of many software development methodologies
• Deep understanding and application of WCAG PCI PII Encryption requirements
• Requires excellent communication skills analytical ability solid judgment and management skills and the ability to work effectively with clients and other IT professionals
• Subject Matter Experience in Adobe Experience Manager required
• Micros services & SPA experience preferred

Please note that this position is Hybrid based out of our Fort Lauderdale office.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives
• Base Salary Range: $105600.00 to $142000.00 The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates qualifications and experience uniquely.

Our Culture Stronger Together

Our highest responsibility and top priority is compliance environmental protection and the health safety and wellbeing of our guests the people in the communities we touch and serve and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials Corporate Vision Statement and our Core Values at: is an equalopportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process please contact

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