Case Manager - General Pool

JOB TITLE: Case Manager GeneralPool

REPORTS TO: Varies

SCHEDULE: Vaires

LOCATION: Venice Ca / Santa Monica CA / Los Angeles CA / Inglewood CA

STATUS: FullTime 40 hours/week NonExempt

CELL PHONE Reimbursement for use

DRIVER POSITION: No

SALARY RANGE: $21.0022.60/hr

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or atrisk of homelessness in West Los Angeles. Founded in 2011 our agency offers traumainformed lowbarrier programs that support young people in exiting the streets and achieving stability so that they can thrive not just survive. Our robust continuum of care includes street outreach dropin services health and wellness programming case management education and employment services and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity community collaboration and innovative youthfocused programming. If you have the skills passion and collaborative spirit join our growing team of nearly 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity including (but by no means limited to) racial ethnic gender identity and socioeconomic dimensions. We believe that the inclusion of diverse perspectives is essential to achieving longterm systemic change. We explicitly seek applications from those who selfidentify as coming from historically marginalized populations to enrich and elevate our equitycentered approach to problemsolving.

Summary

As a member of the case management team case managers are responsible for providing direct assistance and support to SPYs clients that are experiencing a housing crisis and homelessness through clinical engagement and intensive case management services. These services include but are not limited to the following: crisis intervention; developing and promoting housing readiness; accessing opportunities for housing assistance and rental subsidy programs; and securing permanent housing placement. This position is also responsible for the development and implementation of a housing plan and budget for each program member. This position requires extensive coordination within multiple internal SPY Programs and external systems that include developing relationships with the Housing Authority DCFS DMH community partners and resources landlords and property owners and managers.

WHAT YOULL DO:

• Utilize culturallyrelevant active listening and motivational interviewing skills with participants to identify possible supports in their network that can assist them with temporary or permanent housing.
• Deliver both field and placebased supportive services as appropriate to participants
• Acquire resources and make successful referrals including followup to ensure the participant successfully accesses and initially retains housing
• Identify safety or health issues that may need to be considered during the identification of housing.
• Provide mediation between households and property owners/family/friends to assist in resolving the housing crisis.
• Partner with legal service providers to resolve housing crises.
• Negotiate terms of agreements between participants and host as appropriate (e.g. actively seek employment attend to medical/mental health/substance abuse issues complete household chores weekly etc..
• Ensure services are documented (e.g. face to face phone and collateral contacts) in all relevant databases in a timely and thorough manner.
• Assist in budgeting with participants and determine what level of minimal assistance is necessary to be successfully housed or have the housing crisis resolved.
• Facilitate access to YCES for participants as appropriate including the completion of the Initial Triage and Initial Assessment phases of system access and assessment.
• For participants gaining entry into CES provide a warm handoff to sustained case management services where possible or provide initial case management for up to 60 days upon the participant gaining CES access
• Attend trainings and participate in regular technical assistance such as learning collaboratives.
• Other duties as assigned to support the mission of the organization

Requirements

SKILLS YOULL NEED:

• Best practice models including: Housing First Positive Youth Development Authentic Youth Engagement Motivational Interviewing Harm Reduction TraumaInformed Care Critical Time Intervention.
• SelfStarter skill set requiring the ability to develop relationships build rapport and trust with members community partners volunteers and staff.
• Strong verbal and written communication skills including organizational detail and interpersonal skills.
• Ability to uphold Access Center policy and procedure with members staff volunteers and community partners
• Ability to work effectively with people of diverse races ethnicities sexual orientations and gender identities in a multicultural environment.
• Works cooperatively with individuals groups and organizations with diverse mission composition function capacity and geographic location.
• Understanding of homeless services including CES and HMIS database.
• Strong understanding of LA County foster care and juvenile justice systems including foster care placement options participant rights and eligibility and discharge planning processes.
• Strong belief in a growth mindset selfdetermination and psychological resilience.
• Must have a valid CA Drivers License proof of insurance and a clean driving record

BACKGROUND YOULL NEED:

• 1 years of case management or related experience working with unhoused and atrisk TAY preferred
• 1 years experience working in a dropin center access center or access point preferred
• Knowledge and experience working with cooccurring populations (chronic health conditions mental health and substance abuse) preferred
• Knowledge and experience working with LAbased housing resources partners and programs.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment such as the office or outdoors.
• Physical effort/lifting such as sedentary up to 1520 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21 2017 as a condition of employment.

COVID19 Vaccination Requirements: Effective August 9 2021 the State Health Officer has mandated that all workers paid or unpaid in homeless services organizations must provide proof of vaccination. If eligible for a booster shot proof of booster is also required. If not fully vaccinated weekly COVID19 testing is necessary depending on the program. Please submit proof of vaccination to To request a reasonable accommodation or exemption please get in touch with HR at the same email address. Its important to note that these accommodations are limited.

Driver Positions:

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles along with a copy of their valid drivers license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include:

• Suspended or revoked license
• Three or more moving violations in the past 36 months
• Any violations including alcohol controlled substances within the past 24 months
• Reckless driving including hit and runs within the past 24 months
• At fault accidents resulting in fatality or serious injury within the past 5 years

The motor vehicle record will need to include a review of all states listed on the individuals employment application and resume. See instructions on obtaining your driving record below:

driver positions driving is an essential job function and cannot be reasonably accommodated employment may be discontinued.

BENEFITS & PERKS:

Safe Place for Youth offers a competitive benefit package including comprehensive health coverage 403b with agency contribution and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.

EEO STATEMENT:

All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal state or local law.

Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition the organization will consider employmentqualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Please include references in your application.