Associate Director Strategic Planning and Business Operations

At Audible we believe stories have the power to transform lives. Its why we work with some of the worlds leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THIS ROLE
Audible is seeking an Associate Director to support our Product Planning and Operations function. In this role youll expose quantify and manage the tradeoffs across Audibles product portfolio to optimize longterm customer and business value. Youll partner closely with Product and Insights leaders Finance and Data Science to establish frameworks that balance growth and profitability initiatives and enable teams to build plans to execute against our short and longterm strategy. This includes defining and driving the processes for how we set and track goals and manage towards intended outcomes for the customer. Successful candidates for this position will have strong business acumen excellent problemsolving skills and the ability to influence stakeholders without direct authority. A good understanding of the product development lifecycle is a plus.

Customer Obsession is at the heart of our Product team and we are constantly striving to create unforgettable listening experiences for our customers. Our team innovates at the highest level and has a thirst for continuous learning a commitment to action and a belief that anything is possible.

ABOUT YOU
Youre a selfstarter who is biased for action thrives in a fastpaced environment and employs impeccable organizational and analytical skills with an eye for process improvements
Youre a datadriven strategic thinker who will readily abandon closely heldideas in favor of stronger evidence constantly iterating to improve the customer experience
Youre a rare combination of thinker and doer paired with a strong aptitude for understanding of product strategy and operations
Youre an exceptional communicator with a knack for making complex data simple and evangelizing and inspiring people at all levels of the organization
Youre a transformer who is passionate about figuring out what the future looks like with a relentless focus on creating and improving customer value
Youre a handson multitasker who can quickly change focus and balance the needs of the moment with longerterm goals with a high tolerance for ambiguity and complexity
Youre resilient with positive attitude even the stiffest challenges are possible with the right amount of creativity good judgment and hard work. You exhibit strong integrity and ability to follow through on commitments and deadlines

As an Associate Director Strategic Planning and Business Operations you will...
Work with the Director of Product Planning & Operations to drive the Product and Insights (Pi) strategic planning process. Build and refine processes that drive transparency efficiency and accountability across teams
Manage a Key Performance Indicator (KPI) framework for Product problem solving tradeoffs across our goals and KPIs to inform resource allocation and proactively manage risk. Collect inputs and put forth clear and actionable recommendations for senior leaders
Tie goals to our strategic planning process and resource allocation frameworks. Manage and oversee the development of automated reporting infrastructure to track progress against our goals
Ensure goal setting and business reviews adequately expose tradeoffs of decisions made across the portfolio and reflect both the short and longterm business implications
Partner with Senior Product leaders to assess the risks and profitability tradeoffs of strategic Product initiatives

ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners imaginations offering immersive cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

6 years of handson experience in a combination of management consulting product management/agile operations business operations/analysis or an equivalent field
Experience and confidence using quantitative data and metrics to communicate ideas
Can succinctly and clearly communicate and are able to produce documents and presentations that are ready for leadership review
Deep understanding of and interest in digital media content specifically subscription streaming services and/or twosided marketplace business models.
Proficiency in Excel and data visualization tools (e.g. Tableau PowerBI)
Bachelors degree in Economics Finance Business or related field

Strong interpersonal skills and proven ability to work seamlessly with a variety of personalities and functional disciplines
Strong bias for action and proven track record of taking endtoend ownership and driving results
MBA or other Advanced Degree

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