Assistant Manager

Reports To: Manager Pay:Experience Level

Job Status: Full Time FLSA Status: NonExempt

Company Summary

Midwest Petroleum is a retail petroleum and convenience store chain based in St. Louis Mo. We began operating in 1946 and since 2002 have been recognized by the St. Louis Business Journal as one of the top 150 privately owned businesses in St. Louis. Midwest Petroleum operates 58 stores within a 150mile radius that employs approximately 600 employees. Midwest Petroleum markets fuel through the ZX Conoco and Phillips 66 brands.

Position Summary

Assist Store Manager in managing assigned store while maximizing potential sales and profitability. Ensure compliance of company policies and procedures. In the absence of the Store Manager will assume their responsibilities.

Duties and Responsibilities

• Must be proficient at Sales Associate position

• Provide customers with a shopping experience that exceeds their expectations and inspires them to shop with Midwest Petroleum again and again

• Handle all customer complaints quickly and efficiently to assure customer satisfaction

• Be familiar with and follow all company policies and procedures

• Watch for and recognize security risks and thefts and know how to prevent or handle these situations

• Maintain a safe store environment; follow all safety policies and procedures which include reporting all employee or customer incidents in a timely manner

• Implement company merchandising promotions and sales plans to achieve maximum sales and profit

• Maintain an adequate store inventory through proper ordering pricing security procedures and checkin/checkout of vendors

• Keep money secure at all times making sure that all employees know and follow cash control policies

• Help train new staff members

• Along with any other tasks management provides you with

Essential Skills Required

Able to perform the day to day functions when the manager is out. Those in this position must provide leadership skills time management.

Education/Experience Qualifications

Pay

• Based on experience and certifications/education

General Skill Requirements

In addition to the Essential Functions and Qualifications listed above to perform the job successfully an individual must also possess the following General Skill Requirements.

Adaptability Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime unanticipated changes in work pace; Works with numerous distractions.

Attendance and Punctuality Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Communications Expresses ideas and thoughts verbally; and in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.

Cooperation Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to coworkers; Works cooperatively in group situations; Works actively to resolve conflicts.

Job Knowledge Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.

Judgment displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decisionmaking process; Makes timely decisions; ability to work with and maintain confidential information.

Problem solving Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.

Quality Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals.

Concentration Maintains attention to detail over an extended period of time; continually aware of variations in changing situations.

Environmental Factors

This position is performed within an environment of frequent exposure to general office equipment beverage equipment coolers and any other site specific equipment/factors. You could also encounter exposure to hazardous materials and loud noises. Also able to work outside of the office while traveling. And work in different Midwest Petroleum Stations.

Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job the employee is regularly required to walk stand bend and reach

• The employee will frequently be required to lift push or pull weight of at least 5 to 75 pounds

• Ability to work at a computer for extended periods of time

• Specific vision abilities required by this job include close vision peripheral vision depth perception and the ability to adjust focus

• Ability to drive for extended periods of time in varied conditions

• Must work under pressure for periods of time

• Must be able to handle inconveniences or problems that arise from certain projects

• Must be able to meet departmental deadlines and follow the directives of immediate supervisor

Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job. In order to meet the needs of the Company employees may be assigned other duties in addition to or in lieu of those described above.