Senior Technical Consultant PCRF
Senior Technical Consultant PCRF
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Job Description
We are looking for a Senior Technical Consultant to join our Policy & Network Management team. This role is responsible for implementing client solutions supporting 4G PCRF 5G PCF SMSC USSD and ensuring highquality product launches configuration changes and technical troubleshooting. The ideal candidate will provide technical expertise conduct solution acceptance testing and collaborate with internal and external stakeholders to resolve complex networkrelated issues.
Key Responsibilities
- Implement client solutions through product launches configuration changes and data modifications.
- Provide technical support for CSGs networkbased solutions 4G PCRF 5G PCF SMSC USSD).
- Troubleshoot and resolve technical issues using established procedures and guidelines.
- Conduct solution acceptance testing and handover to ensure smooth client integration.
- Create and maintain customer documentation for configurations troubleshooting and best practices.
- Deliver customer training on system functionality and troubleshooting procedures.
- Act as the escalation point for critical technical issues ensuring timely resolution.
- Identify project risks and develop mitigation strategies.
- Collaborate with internal teams to enhance technical processes and system improvements.
- Generate internal and customer reports/metrics to track performance and identify trends.
Is This Opportunity Right for You
We are looking for candidates who have:
- Bachelors degree in Computer Science Electronics & Telecommunications or related field (or equivalent experience).
- Strong understanding of networkbased solutions 4G PCRF 5G PCF SMSC USSD).
- Experience in Linux installation and administration.
- Knowledge of IP LAN/WAN design and administration.
- Handson experience with database administration (MySQL Oracle) and relational databases.
- Proficiency in scripting languages such as Perl Bash JavaScript Ansible.
- Exposure to virtualized/cloudbased architectures (VMware AWS Azure).
- Familiarity with Web Service configuration/administration (Apache Tomcat).
- Understanding of SS7 Sigtran MAP SMPP Diameter protocols.
- Experience with Elasticsearch XPack Kibana is highly desirable.
- Basic knowledge of Java and/or C coding methodologies is beneficial.
- Experience in CRM Billing and Order Management projects is a plus.
Location(s):
India RemoteRequired Experience:
Senior IC
Employment Type
Full-Time
