Full-Time Center Associate
Full-Time Center Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
32 min to 38 hours average. Requirement Every Other Week you get one day off during the week and work Saturday 6 hours and Sunday 5 hours. Work takes 9 months to a year and a half to fully understand the work you are hired to do. Its simple but different simple things. The main thing is being able to get along with people and offer to help them without being asked. Employees also work to help each other when things come up. We are a family in a store that has loyal customers. Some over 40 years.
The Center Associate delivers worldclass customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers fax machines binding equipment laminating machines and pointofsale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products services and bestvalue options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience strong computer and internet skills a high school diploma or GED a friendly and genuinely helpful demeanor and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walkin customers and telephone inquiries
- Continuously practices good listening skills with customers UPS Store team members and leadership
- Takes ownership of the customers shipping needs and offers viable solutions
- Takes action to learn all product and service offerings alternative solutions and industry trends
- Operates all equipment software and devices in an expert fashion and is willing to teach others
- Maintains a clean organized and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills including spelling and math
- Prompt reliable and responsible
- Able to lift 40 pounds
Required Experience:
IC
Employment Type
Full-Time
