Deployment Engineer
Deployment Engineer
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Job Description
Company Overview
At Motorola Solutions we believe that everything starts with our people. Were a global closeknit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.
Department Overview
At Motorola Solutions we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful impactful and cutting edge and we invite you to explore it. We are the Best! Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The groups main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description
Engage with Customers postsale to drive user adoption and satisfaction ensuring high Customer retention. Forge highly effective customer partnerships and establish a trusted advisor/strategic partner relationship with target accounts. Work with targeted Customers to develop a proactive individual Customer Success Plan including establishing critical goals and key performance indicators.
Basic Requirements
Must be capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
Skilled in understanding and defining software installation procedures
Knowledge of wireless and broadband systems is desired
Knowledge in standard telephony and dedicated data circuits as well as knowledge of packet switching techniques are complementary
Must be computer literate with proficiency in Microsoft and Google suite applications
Should have strong selfmanagement skills and people skills to work closely with Motorolas customers and subcontractor as well as other internal stakeholders as Sales Engineering Project Management and customer service teams
Must be selfmotivated and selfmanaged to perform the required duties at a distance from direct supervision
Must be able to solve customer problems quickly during stressful situations
Must have excellent communications skills and always present a professional image
Duties may also include:
Perform preventative tasks to progress deployment and maintenance routines to ensure proper system operation and documentation of results
Develop solutions to difficult technical problems encountered as part of system implementation upgrades or support issues
Totally familiar with the latest Motorola Software technologies and troubleshooting techniques to effectively implement optimize and cutover which meet or exceed customer expectations
Travel Requirements
None
Relocation Provided
None
Position Type
ExperiencedReferral Payment Plan
NoEEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legallyprotected characteristic.
We are proud of our peoplefirst and communityfocused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please email .
Employment Type
Full-Time
