Account Manager - Mainstreet - Northern Colorado

Join Our Team as Account ManagerMainstreet!

We are seeking an Account Manager to join our Mainstreet team. This is an exciting opportunity for individuals who are passionate about customer service eager to learn and looking to grow in the insurance industry. As part of our team youll contribute to the ongoing support and servicing of clients assisting with policy renewals proposals and various administrative tasks while gaining valuable experience in the insurance and client relationship management field.

This role offers the chance to work with a collaborative team and build meaningful relationships with clients and insurance underwriters. We provide comprehensive training professional development and ample opportunities for career growth. If youre looking for a role that offers both professional challenges and a supportive work environment wed love to hear from you!

About the Role

As an Account Manager you will play a crucial role in managing client accounts handling policy renewals claims invoicing and other key tasks. Youll work closely with Sales Executives Marketing Consultants and underwriters to deliver exceptional service and support. This position is ideal for someone who is passionate about client service detailoriented and eager to grow their skills in the insurance industry.

What Youll Do

• Client Servicing & Account Management: Be the main contact for clients handling their insurance questions policy changes and ongoing account needs to guarantee satisfaction and strong relationships. Proactively communicate to foster longterm client retention.
• Account Renewal & Remarketing: Manage the renewal process prepare documents gather quotes and make certain clients receive the best coverage options for retention and revenue growth. Collaborate with Sales to identify crosssell opportunities.
• Collaboration with Underwriters and Claims: Work with underwriters for quotes follow up on renewals and handle claims to promote smooth operations and minimize risks. Verify the accuracy of policy data in the system.
• Policy Data Integrity & Compliance: Maintain accurate policy data and follow procedures to reduce errors and support compliance and risk management.

What You Bring

• Education and Work Experience: Associate degree (A. A. or equivalent from twoyear College or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience.
  • Certificates Licenses Registrations
    • Must have industry designation of CISR or equivalent and a willingness to pursue additional designations as needed (CIC CRM AAI ARM CPCU etc..
    • Possess and maintain a Colorado multiple lines license.
    • Colorado drivers license and acceptable MVR
• Client Relationship Management: Strong communication skills and a customer serviceoriented mindset with the ability to build and maintain positive relationships with clients and insurance company underwriters.
• Policy and Account Management: Excellent attention to detail and experience managing insurance policies renewals and documentation through agency management systems ensuring accuracy and integrity of client data.
• Renewals and Underwriting Support: Solid understanding of the insurance renewal and remarketing process with the ability to evaluate loss ratios prepare proposals and work collaboratively with underwriters.
• Organizational and Time Management Skills: Ability to handle multiple tasks simultaneously prioritize effectively and manage time efficiently to meet deadlines while adhering to workflow processes and guidelines.

Why Join Us

• Growth Opportunities: Access to professional development and certifications.
• Supportive Culture: Be part of a team that values collaboration integrity and continuous learning.
• Comprehensive Benefits: Enjoy a competitive salary healthcare options retirement plans and more.
  • Salary Range Starting pay for this nonexempt position is $30.00 $34.00/hour. Pay may exceed this range for wellqualified candidates commensurate with experience. In addition to regular pay this position is eligible to participate in our annual performance incentive program. Bonuses may be available for client and employee referrals and for successful completion of approved industry designations.
  • Benefits At Flood and Peterson all fulltime employees are eligible for benefits including Medical Dental Vision and Life insurance paid time off paid holidays and paid Volunteer Time Off. Full time employees are also eligible to participate in our excellent 401k program which includes both safe harbor and discretionary matching. We also offer several other voluntary insurance programs including expanded Life Disability Accident Critical Illness/Event and legal services.
• Flood and Peterson Values: Flood and Peterson is deeply committed to our Employees Clients Communities and Strategic Partners. To perform the job successfully an individual should demonstrate the following values.
  • Integrity We conduct our business as one company with the highest standards and are committed to honesty trust and the courage to do the right thing. By adhering to our principles we can look back at each days work with pride.
  • Gratitude Our practice of gratitude allows us to show kindness and respect for everyone. We are thankful for each other appreciate serving our clients and humble in our community engagements.
  • Knowledge We are thought leaders who actively share our knowledge with others. We gain wisdom through seeking and embracing our diverse experiences. We are committed to learning and we educate our employees clients and strategic partners.
  • Commitment We take responsibility for our actions and we are devoted to the success of others. We put the team before the individual. We dedicate our time and energy in order to deliver the F&P promise.
  • Impact We are a resultsdriven company and we understand growth will determine our future. We are inspired by our opportunity to build a legacy for our employees clients communities and strategic partners for the next generation. We lead by positively influencing and serving others.

Ready to Make a Difference

If you are passionate about delivering exceptional client service and supporting business growth through effective account management we want to hear from you! Apply today to become a key member of our team.