Salesforce Developer
Salesforce Developer
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1 Vacancy
Job Description
Brandeis University is delighted to announce a career opportunity for a Salesforce ITS Developer in the IT Department. If you are looking for an opportunity to work at a beautiful university campus with lots of perks including free parking and access to a top of the line athletic facility look no further! At Brandeis we offer a competitive benefits and compensation package which includes medical dental and life insurances. If you hope to advance your career through educational opportunities Brandeis offers tuition benefits for employees dependents and spouses. Our 403b retirement savings plan includes a generous match.
The Salesforce ITS Developer reports to the Lead Salesforce ITS Developer and works closely with Institutional Advancement (IA) staff and other departments to ensure the CRM applications of Salesforce ascend Linvio Events and PaymentConnect Conga Composer GiveCampus and MCAE are configured according to business user needs. The individual responds to user requests regarding application issues and enhancement requests and under the direction of the Lead Salesforce ITS Developer designs develops tests and implements solutions for Salesforce and the suite of associated applications. The individual also assists with testing delivered application enhancements.
This is a hybrid role and will require working at our Waltham MA campus.
Job Responsibilities:
The Salesforce ITS Developer works under the direction of the Lead Salesforce ITS Developer to develop technical solutions to support and enhance CRM applications including but not limited to Salesforce ascend Linvio Events and PaymentConnect MCAE Conga Composer and GiveCampus 85
- Assists with designing and developing business logic solutions using Salesforce Apex coding Salesforce Flows and Lightning Web Components.
- Works with our functional partners in Advancement Alumni Relations Student Affairs Athletics University Events and other departments to develop solutions for enhancing the outofthebox functionality delivered with our event management application Linvio Events.
- Review and respond to user requests and develop an action plan to resolve issues.
- Participates in enhancement projects and product upgrade processes (requirements documentation systems configuration test documentation).
- Initiate and follow through on support cases logged with each application vendor.
- Provide daytoday functional and technical support for Salesforce Ascend Conga Composer Linvio Events and PaymentConnect GiveCampus and MCAE providing scalable and reusable solutions where possible. Review respond to and resolve usergenerated help tickets in the TeamDyanmix service management system following established SLA parameters.
Training and Knowledge Transfer 10
- Engage in knowledge transfer to CRM team members and system users for Salesforce ascend Conga Composer Linvio Events and PaymentConnect GiveCampus and MCAE.
Other 5
- Participate in ITSrelated activities as needed
Position Requirements:
BA/BS required.
Management Information Systems Computer Science or related field preferred.
2 years of Salesforce developer experience is required
2 years of related higher education or fundraising work experience is preferred.
Experience with Salesforce including configuration Apex coding flows and API integrations is required.
Knowledge of Lightning Web Components and HTML/JavaScript/CSS is desirable. Experience with managed packages is preferred.
Knowledge of constituent management event management and direct marketing software is preferred.
Excellent analytical and problemsolving skills and demonstrated ability to set priorities and meet deadlines.
Ability to work well under pressure and understand the urgency of University deadlines.
Experience maintaining a high degree of discretion with data.
Functional knowledge of Institutional Advancement core business processes is required.
Equal Opportunity Statement
Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race color ancestry religious creed gender identity and expression national or ethnic origin sex sexual orientation pregnancy age genetic information disability caste military or veteran status or any other category protected by law (also known as membership in a protected class)
Employment Type
Full-Time
