Merchandise Assistant

Were looking for an energetic and customerfocused Merchandise Assistant to join our on campus SU shop at The Richmond Building. Reporting to the Senior Merchandise Coordinator youll provide excellent customer service assist with sales and merchandising process online and bespoke orders and support promotional events across campus including Graduation and Welcome Week. This role is perfect for someone outgoing proactive and a great team player who enjoys working in a fastpaced retail environment. Previous experience in retail or customer service is a plus but full training will be provided. If youre passionate about delivering a great shopping experience and want to be part of a dynamic team apply now!

Whats the job

Role: Merchandise Assistant

Hours: 21 hours per week in person

Salary: 14700 (prorata at 0.6 starting salary 24500at 1.0 FTE). The grade range for thisrole is 24500 to 25603 FTE and pay can progress annually through the band in line with our pay and reward policy

Contract: 12 months Fixed Term

Closing date: 11 April 2025 5pm

Who are we

Part business part charity part membership body Bristol SU is a seriously fun placeto work. Our professional staff do something extraordinary every day: we support student leaders to give people a voice in their education help people get the most out of their student experience and help people make the change they want in the world. We have over 26000 members 400 clubs and societies a diverse range of professional services and an innovative strategy that will help to create an inclusive and supportive University community.

What will you bring

• Youll have experience in customer service retail or hospitality with a passion for creating a great shopping experience.
• Youll be able to engage confidently with customers work well in a team and handle busy environments with a positive attitude.
• You know how to manage transactions assist customers with queries and keep the store looking its best.
• Youre a skilled communicator problemsolver and multitasker who thrives in a fastpaced setting.

Why apply

Because youre excited to make a difference!

We offer lots of great benefits including enhanced pay for parents taking maternity adoption or shared parental leave a competitive salary for the nonprofit sector a generous pension scheme and at least 40 days holiday. Were committed to helping you achieve a healthy worklife balance through flexible working and are open to considering requests for parttime working. We provide professional training so that whatever your chosen field of work with the right mix of challenge and support youll gain fantastic experience and room to develop and advance your career.

We are proud to have been recognised through numerous accreditations and awards that demonstrate our commitment to creating a positive and supportive culture. We have appeared in the Inclusive Companies top 100 list and have won a number of awards for our commitment to diversity including best Students Union. We also won a Third Sector Excellence Award at the 2018 Investors in People Awards. No wonder 87 of our employees would recommend Bristol SU as a great place to work!

Equality Diversity and Inclusion are central to life at Bristol SU. We approach our work with positivity and celebrate our diverse and unique communities. Our people are proud of our values and care about creating diverse and supportive communities that are inclusive of age disability gender identity race religion sexual orientation and experience.

Bristol SU strives to have an inclusive culture and an environment for all underpinned by respect and compassion where everyone feels welcomed included supported valued and safe. Bristol SU recognises that candidates from some backgrounds/ identities may face additional barriers throughout their careers and when applying for new roles across the sector. We are committed to taking positive action to expand the diversity of our staff team by offering two guaranteed interview schemes a scheme for people of colour and a scheme for disabled people.

Be yourself be proud of the work you do and build a career in a place that knows different is good.

Key dates

• Closing Date: 11 April 2025 5pm

Please visit our website to download our Applicant pack for more information before submitting your application.

For general enquiries please contact us at emailprotected.