Quality Assurance Lead
Quality Assurance Lead
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Salary Not Disclosed
1 Vacancy
Job Description
BGB Group
Quality Assurance (QA) Lead
Our Agency
BGB is a healthcare communications agency that offers a wide range of services including traditional pharmaceutical advertising promotional medical education payer marketing and consulting services. Known for excellence and professionalismwerehired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth.
Role Overview
BGB Group is seeking a Quality Assurance (QA) Lead to oversee the testing and quality assurance processes across digital marketing content production and omnichannel initiatives. This role ensures the flawless of digital assets including websites email campaigns interactive media and datadriven content while maintaining compliance with regulatory and industry standards.
The QA Lead will work closely with project managers developers designers and strategists to implement best practices optimize testing workflows and drive continuous quality improvements. This position requires strong attention to detail experience with automated and manual testing methodologies and the ability to identify and resolve issues efficiently.
Key Responsibilities
Quality Assurance Strategy &
- Develop and implement comprehensive QA strategies frameworks and testing plans for digital projects.
- Conduct manual and automated testing to validate functionality performance responsiveness and usability across platforms. (e.g. Katalon Selenium TestRail).
- Establish and oversee compliance and regulatory testing for content in the healthcare and pharmaceutical space.
- Ensure all digital assets meet brand accessibility (ADA WCAG) and usability standards before launch.
Testing & Issue Resolution
- Perform crossbrowser and crossdevice testing to ensure consistent user experience across platforms.
- Lead functional regression integration and user acceptance testing (UAT) for digital experiences.
- Identify document and track defects using bug tracking tools (e.g. Jira Asana Monday).
- Work with developers and project teams to troubleshoot and resolve issues efficiently.
Process Optimization & Best Practices
- Establish QA workflows and standard operating procedures to improve efficiency and consistency.
- Implement automated testing tools where applicable to streamline quality control.
- Define key performance indicators (KPIs) for quality and continuously monitor improvements.
- Stay up to date on emerging QA methodologies tools and industry trends.
Collaboration & CrossFunctional Coordination
- Work closely with project managers developers designers and content teams to integrate QA into the production cycle.
- Provide QA training and best practice guidelines for internal teams.
- Collaborate with compliance and regulatory teams to ensure adherence to industry and legal requirements.
- Communicate quality metrics and status reports to stakeholders.
Qualifications & Skills
Experience
- 5 years of experience in quality assurance testing or digital production quality control.
- Experience working in marketing digital agencies or pharmaceutical/healthcare industries is preferred.
- Strong background in testing digital assets web applications and marketing content.
Technical & Functional Skills
- Proficiency in QA methodologies tools and frameworks.
- Experience with automated testing tools (e.g. Selenium Cypress TestRail).
- Familiarity with web technologies (HTML CSS JavaScript) CMS platforms and digital analytics.
- Strong understanding of accessibility standards (WCAG ADA compliance).
- Experience using bug tracking and project management tools (e.g. Jira Asana Monday).
Soft Skills & Leadership
- Strong attention to detail with an analytical mindset.
- Ability to manage multiple projects in a fastpaced deadlinedriven environment.
- Excellent communication and collaboration skills with crossfunctional teams.
- Problemsolving mindset with the ability to troubleshoot and recommend solutions.
BGB Group is an equal opportunity applicants will be considered without regard to race color religion sex age national origin citizenship status sexual orientation disability veteran status or any category or class of person protected by law.
Employment Type
Full Time
