Bilingual Spanish Receptionist
Bilingual Spanish Receptionist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
IOCP is a nonprofit that provides services in food case management emergency financial assistance employment services and childcare resources to those residing in eight Western Hennepin County cities. We are looking for a Bilingual (Spanish) Receptionist to provide a welcoming and highquality customer service experience to everyone who engages with our reception area!
The Bilingual (Spanish) Receptionist welcomes clients and other stakeholders into the organization by assessing needs and eligibility scheduling new client intakes connecting clients to internal services providing information and referrals to external resources and maintaining a welcoming and organized front desk experience. If you are looking for a career where you can have a purposeful direct impact on people in our community we want to hear from you!
Why IOCP
Compensation: $23.95 per hour
Star Tribune Top Workplace 2024!
Fulltime benefits eligible
Medical Dental Vision FSA HSA 401(k) Life and Disability Insurance Employee Assistance Program
Nine paid holidays
Generous PTO (starting at 21 days annually)
Six weeks of paid leave for employees eligible for parental or medical leave
What You Will Do
Manage the daily operations of the front desk 8:30 AM 5:00 PM Monday through Friday; this is a 100 onsite role
Welcome clients volunteers donors partners and other community members to our building providing exceptional customer service
Respond to the needs of walkin clients with a traumainformed approach and facilitate their connection to internal and external programs and resources
Answer phones respond to emails scan and email documents send and receive faxes related to agency work
Assess client needs and eligibility use Outlook to schedule Client Intakes and gather basic contact information for the Intake & Referral team
Provide clients with required documents to review and sign before their intakes as well as at annual renewal time; upload program documents into the client database
Translation verbal and written documents
About IOCP
Our clients and staff come from all walks of life! Inclusionary relationships are core to our role as an employer service provider partner and community leader. We embrace diversity and are committed to promoting an inclusive environment across all types of difference.
Our work environment is clientcentered valuesdriven teamoriented diverse and focused on learning and professional development. We have a strong internal culture of collaboration and team support and a deep commitment across staff to our mission and values. Supervisors are extremely supportive of selfcare will help you grow and give you a platform to do amazing work. Our team is tight knit supportive and has fun together! Learn more about us here: https://iocp/
How to Apply
Interested candidates should apply online through the Paylocity applicant portal. Feel free to attach a cover letter telling us about yourself. Candidates are considered as submissions arrive. Position is open until filled.
IOCP values a diverse work environment. People of color and people from other underrepresented communities are strongly encouraged to apply. IOCP is an Equal Opportunity Employer.
What You Will Bring
Bilingual in English and Spanish
High School diploma
High level of computer proficiency
Strong interpersonal verbal and written communication skills
Commitment to equity and inclusion and ability to excel in a diverse environment
Capable of relating to and advocating for diverse client needs and interests
Ability to creatively problem solve and complete complex tasks
Excellent organization and time management skills
Ability to maintain professional boundaries and confidentiality
Demonstrated ability to excel in a team environment
Manage difficult conversations (including upset guests or emotionally difficult client situations)
Employment Type
Full-Time
