Business Systems Process Engineering Consultant
Business Systems Process Engineering Consultant
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title Business Systems & Process Engineering Consultant
Location San Diego CA preferable
Duration 12 Months Contract
Total Hours/week 40.00
1st Shift
Client: Medical Device Company
Job Category: Engineering
Level Of Experience: Seniority Level
Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)
Remote or Onsitewilling to look at remote if Stellar candidate preference is onsite.
Description:
Position: Business Systems & Process Engineering Consultant
Commercial Contracting and Dispensing Operations
Qualifications
Bachelors or Masters degree in IT or Computer Science
5 years of proven experience in an analytics and systems development capacity
Proven analytical abilities
Practical experience generating process documentation and reports
Practical experience in translating data into actionable insights
Ability to communicate at executive levels internally and externally manage complexity and make independent recommendations
Strong communication skills change management and team building experience
Selfstarter minimal supervision in performing assigned tasks
Accountabilities in this role
Reporting to the Associate Director Business Systems & Process Design this position supports the Capital Contracting and Dispensing Operations teams. As a member of the Business Systems and Process Design team this role will partner with Global Services and external application vendors to support daily operations and continuous improvement initiatives for improved efficiency and productivity.
As Business Systems & Process Engineering Consultant the position is responsible for identifying business areas of improvement gathering requirements evaluating designing and implementing business processes and application functionality along with IT and business user counterparts.
Essential Responsibilities:
Acts as a liaison between IT and business units by opening and maintaining lines of communication to monitor and improve business unit satisfaction with IT providing a single point of contact for business units into IT making recommendations for product enhancements and managing business unit expectations of IT.
Participates in business process modeling sessions acting as a documentarian cofacilitator facilitator or subject matter expert in brainstorming sessions.
Conducts interviews and perform analysis to create business cases for projects.
Conducts preliminary investigation for all project requests. Review requirements specifications test support and training plans to ensure they are in line with business objectives on projects.
Participate in business process management group efforts to collect and analyze metrics and continually improve processes owned by the group.
Participate in root cause analysis to recommend product enhancements or other appropriate actions to improve productivity for both the business units and IT.
May act as a project manager on some projects.
Attends and runs meetings with IT and business to analyze current progress on break/fix and enhancements.
Determines and obtains business user resources and planning for break/fix demands and projects.
Manages system testing from the business side
Point of contact along with IT staff for support issues
Some oncall availability required
Vetting of issues along with IT support staff
Documentation of issue
Determination/ creation of potential workaround with IT support staff
Recommendation regarding issue severity and fix priority with IT support staff
Cocreation of process documents development/ staff training workarounds new processes new products and system enhancements
Required Experience:
Contract
Employment Type
Full Time
