Operations Coordinator
Operations Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Our Mission
Since our founding in 2016 we have opened over 120 beautiful schools across the U.S. serving students from birth through high school. We have also launched an innovative training organization to fuel our growth. Were on track to continue opening 20 per year.
About the Role
Were looking for Operations Coordinators to ensure the operational success of our schools. This is a critical role and we are in search of individuals who are experts at using systems problem solvers effective at creating processes but also individuals who are skilled at coaching others. We are looking for someone who is motivated to provide a high level of customer support to our school leaders and will look for ways to make their work easier. If youre excited about working in an entrepreneurial environment and solving problems to drive widespread change in education this role is for you.
Operations Coordinators will work directly with our Operations School Success and School Leadership Teams. This individual will:
- Setupschoolleaders foroperationalsuccess
- Deliver exceptionalsupport to school leaders through training and coaching
- Be highly responsive and provide topnotch customer service through help tickets and leanin support as needed
- Develop document organize and adapt operationalresources tools and trainings
- Manage school focused technology systems
- Continually evaluate and improve usage of our existing school technology systems to best meet needs
- Write and edit parentfacing documents like parent handbooks parent calendars templated emails enrollment formssurveysetc.
- Conduct regular internal audits to ensure individual school operations are in order
- Complete a series of detailed tasks each time a new school opens
- Regularly contribute to crosscutting operational projects and efforts to support our school leaders
Our Ideal Candidate Will Be:
- Highly organized and capableofjugglingmultiple critical projects at once
- Detailoriented and efficient at executing a high volume of tasks
- Extremely comfortable with technology and quick to learn new systems
- Able to identify root issues and suggest impactful solutions
- Excellent writing skills particularly related to developing processes and guidelines
- Excellent communication skills and ability to build trusting relationships
- Customer service orientated and motivated to help others learn and grow
- Strong leadership skills and good judgement someone team members and partner teams will value the opinion of
- Excited to work in a fastpaced environment
- Passion for and alignment with our mission
- 2 years of experiencein educationand/or business operations
- Open to travel
Preferred locations are Chicago IL Maryland and Virginia.
Required Experience:
Manager
Employment Type
Full-Time
