Special Assets Representative
Special Assets Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Special Assets Representative is responsible for effectively working delinquent real estate loan accounts overdrawn share accounts repossessions asset recovery and bankruptcies to ensure the best possible outcome for both the member and the credit union.
Core Job Requirements/Outcomes
- Manage specialty collection queues by taking initial foreclosure action completing bankruptcy filings issuing accounts for repossession monitoring asset liquidation and making charge off recommendations.
- Manage asset recovery by completing necessary legal work referring accounts to outside collection agencies and posting thirdparty payments and invoices.
- Provide exceptional member service by maintaining positive professional relationships with members while discussing sensitive personal financial circumstances in a straightforward and tactful manner.
Other Essential Functions
- Adhere to and remain compliant with Federal and State Regulations pertaining to the FDCPA and bankruptcy code by attending available webinars and completing applicable training courses.
- Determine reasonable action to be taken on accounts work by identifying risk and analyzing credit reports.
- Foster positive relationships by creating a cohesive environment and contributing to the teams overall success.
Qualifications :
Education: High School diploma or equivalent required.
Job Experience: Minimum oneyear financial industry experience including frontline or lending is required. Prior consumer collections experience is preferred. Basic knowledge of laws pertaining to collections for FDCPA and UDAAP is preferred.
Software Skills: Previous experience with PACER COVIUS and Temenos is desired. Proficient knowledge of MS Office programs including Outlook Word Excel and Teams.
Physical Demands: Must be able to regularly talk hear and operate a computer keyboard mouse and basic office equipment and occasionally lift pull/push and carry up to 10 pounds with accommodations.
Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to highstress fastpaced deadlineoriented environment.
Additional Information :
Please review our website for the complete job description and apply today at stcu/careers.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
