Production Support Developer
Production Support Developer
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Job Description
Job Title
Production Support Developer
Location
Gurgaon India
Reports to
Head of Prod Support
About FNZ
Who we are:
FNZ Group is an established and rapidly growing company in the financial technology sector. We partner with the entire industry to make wealth management accessible to more people. Today we partner with over 650 financial institutions and 8000 wealth management firms enabling over 20 million people across all wealth segments to invest in the things they care the most about on their own terms. We have over 20 offices globally with 4500 employees (and growing!.
To learn more about us and our journey check out our careers site.
Role Description
What would you accomplish as a Production Support Developer
You will be part of our Production Support Team who make sure that our live platforms run smoothly and without issues.
This is a great opportunity to grow your career deepen your commercial experience enhance the breadth of your development skills within a fastgrowing FinTech company.
We are seeking a skilled .NET Application Support Developer to join our team. The ideal candidate will have a strong background in .NET C# SQL VB and RESTful APIs with a focus on supporting and maintaining existing applications.
The responsibilities will include:
- Provide support and troubleshooting for .NET applications resolving technical issues efficiently to ensure minimal downtime.
- Collaborate with development teams to understand application architecture functionality and dependencies.
- Debug and diagnose issues within .NET codebase utilizing C# and VB expertise to identify root causes and implement effective solutions.
- Perform database queries and optimizations using SQL to enhance application performance and resolve datarelated issues.
- Document support procedures troubleshooting steps and resolutions for future reference and knowledge sharing.
- Participate in regular meetings with stakeholders to discuss application performance enhancements and upcoming changes.
- Work closely with endusers to gather feedback address concerns and implement improvements to enhance user experience.
- Stay updated with the latest .NET technologies best practices and industry trends to continuously improve support processes and capabilities.
Experience required
What we are looking for:
- Bachelors degree in Computer Science Engineering or related field.
- Strong proficiency in .NET C# VB and SQL scripting.
- Prior experience in application support troubleshooting and debugging.
- Excellent problemsolving skills and attention to detail.
- Effective communication and interpersonal skills for collaborating with crossfunctional teams and endusers.
- Ability to work independently and prioritize tasks in a fastpaced environment.
- Experience in RESTful APIs
- Certification in .NET development or relevant technologies is advantageous.
Experience preferred
Beneficial but not essential.
- Familiarity with ITIL.
- Handson experience with JavaScript and HTML.
- Proficiency in utilizing Visual Studio and Resharper.
- Experience with any automation tool.
- Flexibility regarding work hours including openness to starting earlier or later than standard hour
Opportunities
What we offer:
- We are mission led work at the heart of a purposeled organization where you can be proud of the impact you make every day. Where youll transform the way over 20 million people invest making wealth management more accessible sustainable and transparent to more people.
- Rapid career growth encouraged to take on responsibility play a part in the evolution of the company and rapidly drive your career development working on real projects that directly impact our clients and their customers.
- Market leading technology Build create and evolve innovative solutions for the worlds most trusted brands using the latest technologies to help change the face of investing for the future
- Learning & development Placing emphasis on a willingness to learn to think differently to be creative and to help drive innovation.
For advertising: inclusion
At FNZ we recognise that diversity equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a nondiscriminatory manner without regard to gender ethnicity/race faith age nationality gender identity sexual orientation marital status socioeconomic background disability or military veteran status where all applicants and employees are valued and respected.
In addition we want to ensure accessibility needs are well supported if you require specific support please advise us.
About FNZ
FNZ is committed to opening up wealth so that everyone everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry but complexity holds firms back.
We created wealths growth platform to help. We provide a global endtoend wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12000 wealth managers with US$1.5 trillion in assets under administration (AUA).
Together with our customers we help over 20 million people from all wealth segments to invest in their future.
Employment Type
Full-Time
