Program Manager
Program Manager
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Job Description
Program Manager Little Snappers Swim School
At Little Snappers Swim Schools were passionate about delivering highquality swimming education in a supportive professional and fun environment. Our leadership team prioritises staff wellbeing provides clear direction and fosters a workplace culture where you can thrive.
We are looking for a motivated and organised Program Manager to oversee the daytoday performance of our swim program ensuring we meet the highest industry standards. If youre a natural leader with a passion for swimming training and customer experience we want you on our team!
Why Join Us
- Competitive pay rates
- Career growth opportunities in training leadership and operations
- Flexible positions casual parttime and fulltime
- Locations in Berrinba Yarrabilba Moorooka Highland Park & Greenbank (coming soon)
- Staff perks including discounted swimming lessons for family members
- Reward programs & bonuses for performance and milestones
- A dynamic supportive workplace that values teamwork and respect
About the Role
As Program Manager you will play a key role in maintaining program excellence staff performance and strong client relationships. Your responsibilities will include:
- Leading and supporting swim instructors training development and performance
- Acting as the bridge between instructors and parents ensuring clear communication and fostering strong client relationships
- Introducing firsttime students to the program guiding parents through class placement and making adjustments as needed
- Managing daily operations overseeing attendance class bookings and instructor scheduling
- Monitoring student progress ensuring assessments and level advancements are done correctly
- Supporting customer service during peak times assisting families and ensuring a great experience
- Engaging with the community promoting our programs to schools and childcare centres
Who Were Looking For
- A strong leader with experience as a Learn to Swim Instructor
- A great communicator who enjoys working with children and parents
- Detailoriented organised and techsavvy
- Someone who thrives in a team environment and is passionate about training and developing others
- Aligned with our core values: ChildCentric Integrity Growth Inclusivity and Safety
Qualifications Required
- AustSwim Teacher of Swimming and Water Safety (TSW) or Swim Australia Teacher (SAT)
- AustSwim Teacher of Infant & Preschool Aquatics (INF) or Swim Australia Teacher of Babies & Toddlers (B&T)
- Current First Aid & CPR Certification
- Positive Notice Blue Card
- Completion of Little Snappers Swim School Induction Training (provided for successful candidates)
Join Our Team!
We value solutionminded individuals who prioritise the customer experience and create a positive learning environment. At Little Snappers youre more than just a team memberyoure part of a family.
Apply now by submitting your resume and cover letter to
Make a splash in your career with Little Snappers!
Required Experience:
Manager
Employment Type
Full-Time
