drjobs Parts Advisor

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1 Vacancy
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Job Location drjobs

Osseo, WI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

What does a role as a Parts Advisor entail

As a Parts Advisor you work with customers who are looking to improve or fix their cars giving them advice and providing customer service to get them the necessary parts. The role may also involve:

  • Order Preparation: Picking parts for customer orders and checking availability of stock from various inquiries.
  • Sales and Customer Service: Through inbound and outbound telephone inquiries walk in customers and internet inquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression.
  • Stock Control: Ensuring consumables and service parts are regularly replenished providing a swift service to workshop and other departments as well as trade/retail customers.
  • Handle warranty claims processing (relating to parts issues) and complete all relevant administration promptly and accurately (including customer records and invoicing)

What skills do you need to become a Parts Advisor

  • Excellent communication skills
  • Excellent Computer Skills
  • Sound knowledge of vehicle layout parts lookup tools and computer stock lists
  • Stock control
  • Problem solver
  • Selfstarter
  • Ability to create great customer experiences
  • Inventory Control

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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