Service Charge Advisor
Service Charge Advisor
Posted on :
25-06-2025
Employer Active
1 Vacancy
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Job Description
2-3 months contract with a Local Authority
Job Summary:
The Service Charge Advisor will provide essential support to the Service Charge Team by assisting in the preparation calculation and issuing of accurate service charge statements.
The role involves delivering a high-quality customer-focused service to residents and stakeholders while ensuring compliance with legal and financial standards.
Working as part of a collaborative team the advisor will contribute to the ongoing improvement of service charge delivery processes.
Key Duties/Accountabilities (Sample):
Assist in the preparation and issuing of both estimated and actual service charge statements.
Support Service Charge Analysts in analysing expenditure and monitoring scheme-specific budgets.
Respond professionally to customer queries providing accurate documentation and timely updates.
Help prepare invoices for audit review and certification.
Maintain accurate system records and ensure data integrity across databases.
Contribute to quality control and dispatching of service charge information.
Provide administrative and operational support to ensure full recoverability of costs.
Collaborate with colleagues across departments to support service improvement initiatives.
Skills/Experience:
Excellent customer service and interpersonal skills.
Strong written and verbal communication abilities.
Organisational and time management skills able to prioritise tasks effectively.
Good financial and numerical understanding; confident working with budgets and figures.
Ability to analyse and interpret data with accuracy.
A proactive and solutions-focused approach to work.
Strong IT literacy including experience using Microsoft products.
Knowledge of service charge processes within housing or similar sectors is advantageous.
Additional Information:
The closing date: 01/07/2025.
Excellent customer service and interpersonal skills. Strong written and verbal communication abilities. Organisational and time management skills, able to prioritise tasks effectively. Good financial and numerical understanding; confident working with budgets and figures. Ability to analyse and interpret data with accuracy. A proactive and solutions-focused approach to work. Strong IT literacy, including experience using Microsoft products. Knowledge of service charge processes within housing or similar sectors is advantageous.
Employment Type
Full Time
Key Skills
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