drjobs Manager Employee Relations - Center of Excellence

Manager Employee Relations - Center of Excellence

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Job Location drjobs

Seattle, WA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.

When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 6000 people across the globe who think thats work worth doing.

Leader Global Employee Relations Center of Excellence

Why We Have This Role

The Leader of the Global Employee Relations Centre of Excellence will be responsible for developing and executing a comprehensive employee relations strategy that aligns with our companys vision values and global business objectives. This individual will oversee the creation and implementation of policies and practices designed to foster a positive work environment minimize risk and ensure legal compliance across all of our global operations. This role reports to the Global Leader of Business Partnering and Employee Relations.

How Youll Find Success

  • Oversee the Global Employee Relations Centre of Excellence providing strategic direction and leadership to a team of employee relations professionals.
  • Establish and maintain a deep understanding of labor laws and employee relations practices across various regions and countries to ensure compliance with legal and regulatory requirements.
  • Develop plan and implement policies and procedures that promote a positive employeremployee relationship and contribute to an overall high level of employee engagement.
  • Lead the resolution of complex employee relations issues including investigations of misconduct harassment discrimination etc.
  • Provide expert guidance and support to HR Business Partners management and other stakeholders regarding employee relations matters.

How Youll Grow

  • Design and deliver training programs for managers and Qualtrics People Team on key employee relations topics such as performance management conflict resolution and employment law.
  • Partner with the legal department to mitigate risks and manage employmentrelated litigation strategies.
  • Monitor and analyze trends in employee relations issues using data to inform decisionmaking and policy development.

Things Youll Do

  • Ensure that the employee relations practices are consistent fair and aligned with company values and culture across all global locations.
  • As a critical Centre of Excellence will contribute to overall HR strategy and crossfunctional initiatives.
  • Foster a culture of continuous improvement within the Employee Relations Centre of Excellence implementing best practices and innovative solutions to enhance service delivery.

What Were Looking For On Your Resume

  • Bachelors degree in Human Resources Labor Relations Business Law or a related field; advanced degree (e.g. MA MBA) preferred.
  • Extensive experience in employee relations labor law or a related HR discipline with a proven track record of successfully leading global employee relations initiatives.
  • Broad knowledge of international labor standards and experience navigating complex employee relations issues in a multicultural and multinational business environment.
  • Excellent leadership and interpersonal skills with the ability to build relationships and influence at all levels of the organization.
  • Strong analytical and problemsolving abilities coupled with excellent verbal and written communication skills.
  • Proactive strategic thinker with a high degree of integrity and professionalism.
  • Experience dealing with unions and works councils including collective bargaining and labor disputes preferred.
  • Ability to travel internationally as required.

What You Should Know About This Team

  • Office environment with regular operating hours; however flexibility to accommodate global time zones is necessary.
  • International travel may be required.

Our Teams Favorite Perks and Benefits

  • Work life integration is deeply important to us we have frequent office events team outings and happy hours
  • Qualtrics Experience Program $1500 for an experience of your choosing (eligible after a year)
  • We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space
  • On top of standard benefits package (medical employees and their families dental vision life insurance etc) we provide snacks drinks and free lunches in our office
  • We believe in sharing Qualtrics success which is part of the compensation for all employees

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.

Not finding a role thats the right fit for now Qualtrics Insiders is the onestop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics upcoming events behind the scenes stories from the team interview tips hot jobs and more. No spam we promise! Youll hear from us two times a month max with fresh totally tailored info so be sure to stay connected as you explore your best role and company fit.


Required Experience:

Manager

Employment Type

Full Time

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